Phlebotomist

Randox Laboratories Ltd; Newcastle upon Tyne; On-site; GBP 23,000 - 30,000; Full time

Job summary

A clinical diagnostics leader seeks a Phlebotomist for its Newcastle clinic. The role involves taking blood samples, providing excellent client service, and maintaining records. Candidates should have relevant experience, be IT literate, and be flexible with working hours. This full-time position requires the right to work in the UK and a Hepatitis B vaccination. Become part of a team dedicated to improving health through innovative diagnostic solutions.

Qualifications

• Must be vaccinated against Hepatitis B.
• Flexibility to work evenings and weekends.
• Right to work in the UK without visa sponsorship.

Responsibilities

• Conduct client appointments and blood sample collection.
• Maintain accurate records in Patient Information Systems.
• Engage in upselling and drive sales.
• Represent the company professionally at events.

Skills

Previous Phlebotomy experience

IT proficiency

Customer service experience

Sales/Retail experience

Flexibility with working hours

Education

Phlebotomy certification or equivalent training

Job description

Phlebotomist – Newcastle – (Job Ref: 25/NWJL)

Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Phlebotomist within our clinic in the John Lewis store in Eldon Square in Newcastle.

What does the Randox Health team do?

At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well‑being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time.

Location: Eldon Square, Percy St, Newcastle upon Tyne NE1 7RR.

Contract Offered: Full‑time, Permanent

Working Hours / Shifts: 40 hours per week, across 5 days – including some weekends and evenings.

For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage.

In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.

Right to Work Requirement

Please note that this role requires candidates to have the legal right to work in the UK for a minimum of 12 months from the application date. This is to ensure completion of our 9‑month probationary period and for any potential sponsorship decisions to be considered. Unfortunately, we are unable to offer visa sponsorship at the point of hire.

What does the Phlebotomist role involve?

This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:

• Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
• Demonstrate sensitive communication to ensure client understanding and consent.
• Maintain accurate records in PIS, uploading all relevant documentation.
• Represent the company professionally at offsite events and appointments.
• Engage in upselling and cross‑selling at our private health clinic.
• Proactively drive sales and exceed targets.
• Complete company forms, specimen labelling, and laboratory test order forms accurately.
• Demonstrate high IT literacy in order to manage various software systems and daily tasks.

Essential criteria:

• Previous Phlebotomy experience and certificate or equivalent training.
• Confident using IT programmes.
• Flexibility with working hours, as required by the business inclusive of evenings and weekends.
• Flexibility to work from offsite locations at least once per month.
• Currently have the right to work in the UK without visa sponsorship

Desirable:

• Experience in a private healthcare setting.
• Exeperience in customer service.
• 2 years experience in Phlebotomy.
• Sales / Retail experience.
• Valid UK driving licence

How do I apply?

Click Apply on the site you are seeing this advert on they will submit your CV to Randox for review. This advert may be open for as long as 30 days although we may close the advert early if we receive sufficient applicants to fill the roles.

About Randox Health:

For almost 40 years Randox has been at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. This experience and expertise powers each of our state‑of‑the‑art Randox Health clinics, based in over 40 locations across the UK and Ireland. A mobile service enabling certified Randox Health staff to visit clients at their convenience is also available.

In early 2020, Randox were one of the first to respond to the coronavirus pandemic, developing a pioneering diagnostic test for COVID‑19 in just a few weeks. Our rapid COVID‑19 testing service is trusted and was used by a variety of private companies and individuals, including the sports industry and in the UK Government’s National COVID‑19 Testing Programme.