Pensions Administrator - Defined Benefits

JR United Kingdom; Guildford; Remote; GBP 40,000 - 55,000; Full time

Job summary

A financial services company in Guildford is seeking a Pensions Administrator for a 6-month contract. The role allows remote work and focuses on managing defined benefits plans. Successful candidates will have strong administration experience and the ability to improve service delivery. This position involves supporting customer service goals and complying with regulations and quality standards.

Qualifications

• Strong background in pensions administration and defined benefits plans.
• Experience in payment processing with a focus on accuracy.
• Familiarity with pensions systems and regulatory compliance.

Responsibilities

• Work towards achieving excellent customer service in line with service level requirements.
• Adhere to Quality Management Systems and regulatory policies.
• Take ownership of personal performance development.
• Identify and report risks and compliance issues to management.
• Suggest improvements to enhance service delivery.

Skills

Strong Pensions Administration Experience

Extensive Defined Benefits (DB) experience

Experience in payment processing and checking calculations

Experience using Pensions systems - Hartlink

Job description

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Pensions Administrator - Defined Benefits, Guildford

Client: Lorien

Location: Guildford, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

2

Posted:

26.08.2025

Expiry Date:

10.10.2025

Job Description:

• Pensions Administrator
• Remote Working
• 6 month contract
• Inside of IR35

My client is looking for a number of Pensions Administrators to assist them on their DB Team.

Key Responsibilities

• Work towards overall goals of the team in achieving excellent customer service in line with procedural and Service Level requirements.
• Embrace, demonstrate, and support the business to embed the client's Values.
• Adhere to Quality Management Systems and comply with regulations and policies from the client and relevant regulatory bodies.
• Take ownership of personal and performance development by undertaking all relevant training courses, including Mandatory e-learning, to improve and retain pensions and internal systems knowledge and capability.
• Identify and report risks, complaints, and breaches immediately/within deadlines, to line management and/or the Operational Risk & Compliance Department.
• Review the effectiveness and efficiency of existing systems, processes, and controls and suggest improvements to enhance service delivery.
• Support and assist the management team in all aspects of service delivery as required.
• Understand, build, maintain, and enhance stakeholder and/or client relationships.
• Share knowledge to support the development of others.

Key Skills & Experiences

• Strong Pensions Administration Experience
• Extensive Defined Benefits (DB) experience
• Experience in payment processing and checking calculations
• Experience using Pensions systems - Hartlink