Patient Safety Manager

Herefordshire and Worcestershire Health and Care NHS Trust; Worcester; On-site; GBP 40,000 - 55,000; Full time

Job summary

A healthcare provider is seeking a Patient Safety Manager to lead their Quality and Patient Safety Team. This role involves managing a team, ensuring compliance with patient safety standards, and engaging with stakeholders to enhance safety outcomes. The ideal candidate will have substantial experience in patient safety management and excellent communication skills. This position is based in Worcester and offers a competitive benefits package including generous leave and professional development opportunities.

Benefits

27 days leave plus bank holidays

Generous NHS pension

Flexible working opportunities

Health and wellbeing opportunities

Qualifications

• Extensive experience in patient safety management and compliance.
• Proficiency in incident management processes.
• Ability to engage stakeholders effectively.

Responsibilities

• Lead and manage the Patient Safety Team.
• Act as the Trust's expert in patient safety.
• Support daily incident triage and investigation.
• Provide expert advice on patient safety events.
• Analyse and report on patient safety data.

Skills

Leadership skills

Analytical skills

Expertise in patient safety

Communication skills

Education

Relevant healthcare qualification

Job description

Overview

We are seeking an experienced and passionate Patient Safety Manager to join our dynamic Quality and Patient Safety Team at Herefordshire and Worcestershire Health and Care NHS Trust. This is an exciting opportunity to play a critical role in leading and developing our patient safety agenda across the organisation. As a key leader within the Trust, you will manage and coordinate the delivery of a safe, responsive, and effective patient safety service, ensuring compliance with national standards and statutory requirements. You will support the implementation of the Patient Safety Incident Response Framework (PSIRF) and provide expert guidance, leadership, and oversight of incident management processes, driving continuous improvement and learning across clinical and corporate services.

Responsibilities

• Lead and manage the Patient Safety Team, including line management of the Patient Safety Coordinator and Administrator.
• Act as the Trusts expert in patient safety, ensuring statutory compliance and high-quality service delivery.
• Support and deputise for the Patient Safety Service Lead, and oversee daily incident triage and investigation processes.
• Provide expert advice to senior managers and clinical teams in relation to patient safety events, learning, and improvement.
• Analyse, evaluate, and report on patient safety data to identify trends, risks, and opportunities for change.
• Promote a proactive and positive culture of safety and learning, including developing and delivering training.
• Engage with internal and external stakeholders, including service users and system partners, to ensure excellence in patient safety outcomes.
• Contribute to the wider quality governance agenda, aligning patient safety with complaints, claims, safeguarding, and regulatory compliance.

What we offer / Requirements

We will provide you with resources to develop and progress a long-term career as well as flexibility, professional development as well as a wide range of wellbeing and support. To discuss informally if this is the right role for you, contact the Recruiting Manager.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire. Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites. We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

Benefits

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities

If you would like to know more, please visit our website. We encourage you to read the attached applicant guidance notes. Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.