Patient Booker

Adecco; Stafford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a Patient Booker in Stoke on Trent. In this role, you will manage patient appointments, ensure accurate record-keeping, and communicate effectively with patients and healthcare professionals. The ideal candidate will have strong attention to detail and prior experience in patient booking. This full-time position offers a competitive hourly rate and various employee perks, creating a supportive work environment for all backgrounds.

Benefits

Annual leave entitlement

Discount vouchers

24/7 support program

Eye care vouchers

Competitive pension scheme

Qualifications

• Ability to manage schedules and records accurately.
• Interact effectively with patients and health care professionals.
• Maintain up-to-date patient information.

Responsibilities

• Check referrals for patient suitability.
• Contact patients to offer appointments and log interactions.
• Prepare patient notes for appointments.
• Report outcomes of appointments accurately.
• Support clinical audit activities.

Skills

Strong attention to detail

Excellent communication skills

Proficient data entry skills

Previous patient booking experience

Job description

Position: Patient Booker

Details

• Location: Stoke on Trent
• Contract Type: Temporary ongoing
• Working Pattern: Full Time. Monday- Friday 8:00AM-4:00PM
• Hourly Rate: Up to 12.60

Adecco are on the lookout for a dedicated and experienced Patient Booker to join our busy client in Newcastle under Lyme. This is a fantastic opportunity for someone with keen attention to detail and excellent communication skills. If you thrive in a fast-paced environment and are passionate about helping others, we want to hear from you!

Role Summary

As a Patient Booking Administrator, you will play a crucial role in various responsibilities, including

• Checking referrals made from either other acute service teams or GPs for patient suitability to be seen within clinical units
• Contacting suitable patients to offer appointments in line with policies and recording outcome of booking contacts on systems. Ensuring that patients receive and understand all required information and medications in advance of their appointments and escalating clinical queries to a member of the nursing team
• Ensuring that all contact received and made with patient is logged and administered in line with required process
• Preparation of patient notes and historical health information in readiness for appointments to be conducted.
• Accurate and timely reporting of the outcomes of appointments to ensure that where required, follow up clinical activities are scheduled and to facilitate the billing of services
• Provide support to clinical function in audit activities which may include checking historic patient outcome data or assisting in the stock piling/ordering of equipment and medical consumables

Skills and Requirements

• Strong attention to detail to manage schedules and records accurately.
• Excellent communication skills to interact effectively with patients and health care professionals.
• Proficient data entry skills to maintain up-to-date patient information.
• Previous patient booking or similar experience is essential for this role

Please note: The successful post holder will be required to undergo a basic DBS check and provide sufficient references.

Why Adecco

• Annual leave entitlement
• Perks at work - discount vouchers and points to spend
• Support program with 24/7 helpline
• Eye care vouchers
• Competitive pension scheme

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.