Pastoral Support Worker & Coffee Bar Coordinator

Holy Trinity Warrington; Warrington; On-site; GBP 40,000 - 60,000; Part time

Job summary

A community-focused charity in Warrington seeks a Pastoral Support Worker & Coffee Bar Coordinator to engage with vulnerable individuals and manage our Coffee Bar. This part-time position involves providing practical support, coordinating volunteers, and ensuring a safe and welcoming environment. The ideal candidate will have experience in pastoral care, be a committed Christian, and exhibit excellent communication skills. This role is part-time, with an hourly pay ranging from £14.45 to £15.25, and flexible working arrangements.

Benefits

Company pension

Health & wellbeing programme

Discounted or free food

Sick pay

Bereavement leave

Qualifications

• Experience working with adults in a pastoral setting.
• Ability to recognize and respond to safeguarding issues.
• Willingness to attain required certifications.

Responsibilities

• Engage with Coffee Bar participants in a supportive role.
• Manage and nurture volunteers, ensuring their comfort.
• Ensure compliance with health and safety regulations.
• Coordinate practical aspects of running the Coffee Bar.
• Identify outreach opportunities within the community.

Skills

Excellent communicator

Relationship-building

Non-judgmental engagement

Good listener

Time-management

Assertiveness in crises

Education

Experience in a pastoral setting

Food hygiene Level 2

Mental Health First Aid certification

Job description

Holy Trinity, Warrington,

Reflecting the love of Christ in Warrington Town Centre

Pastoral Support Worker & Coffee Bar Coordinator -

Role Purpose & Person Specification

Salary:

14.45 to 15.25 per hour (FTE 28,178 to 29,738 per annum) depending on experience

Pension:

Nest, with employee contributions of 5% and employer contributions of 3% on qualifying earnings

Part Time:

27 hours per week (Mon, Wed, Thu, Fri) [includes one hour for reflection/ wellbeing/ outside supervision]

Type of Contract:

Permanent

Place of Work:

Primarily Holy Trinity Church, Warrington, with travel to other locations within Warrington

Holidays:

FTE 25 days plus bank holidays - some to be taken during "closed" weeks

Start Date:

As soon as possible

Probationary period:

Six months

What is Coffee Bar?

Much more than a cafe, Holy Trinity's Coffee Bar provides a welcoming, supportive and affirming space for all. A cherished place of community, friendship and belonging for almost 40 years, most of the people we support live with poverty, disadvantage, discrimination, social isolation and/or chronic health conditions. Coffee Bar makes a real difference in people's lives by:

serving hot & cold refreshments at no charge being accessible to all (no barriers, judgments, expectations or faith requirements) offering pastoral and practical care and support nurturing community connecting people with statutory and other VCFSE services providing volunteering opportunities, unlocking skills and confidence

Coffee Bar compliments other town centre services by creating the space which allows people to build trust to seek the help they need. The people we support tell us we have helped them recover from crises and stopped them from falling into crisis in the first place. We think strategically, work collaboratively, and our success in supporting some of the most vulnerable and hard-to-reach people in Warrington attracts others to work with us to meet the needs of our community.

The importance and impact of our work has been recognised by The National Lottery Community Fund which has awarded us five years' funding towards our core costs.

Purposes of the Role

Providing pastoral and practical support to all Coffee Bar participants (guests and volunteers)

Managing the practical aspects of Coffee Bar

Ensuring certain practical aspects of Holy Trinity are carried out

Opening an extra day to support more people and have a greater impact on our community

Being an executive member of our Coffee Bar Committee

Ensuring our plans and actions reflect the needs of our community, with an emphasis on people who are finding life difficult and promoting equity, diversity and inclusion

Enhancing our impact, enriching the lives of individuals and our community as a whole

This is a pastoral and evangelistic outreach role. It will involve working beyond our building - in our town centre, identifying opportunities for outreach and for collaborating with other churches, groups, agencies and programmes.

An important part of the role is coordinating and managing the more practical aspects of running a Coffee Bar, including attracting, managing and nurturing volunteers, ensuring proper processes and procedures are being followed by all, risk assessments and identifying and coordinating repairs.

Your main duties

Engaging with those we serve

Be available during Coffee Bar hours for Coffee Bar participants in a listening/ pastoral/ outreach role, as appropriate Perform other Pastoral Care duties as directed by the Vicar or the Associate Priest Recommend changes to our current outreach activities and share opportunities for new ventures as you feel led Maintain contacts with other Town Centre churches and other agencies, keeping up-to-date with the range of services available in Warrington

Day-to-day - people side

Manage and nurture our volunteers, remembering always that our helpers are volunteers, not employees - they volunteer out of love not obligation Manage the volunteer rota Attract new volunteers from within and without Holy Trinity

Day-to-day - other elements (note many of these items involve ensuring they are done, not necessarily doing them yourself or being the only person to do them!)

Ensure that the building is open and ready for the weekday "Coffee Bar". Compliance with health & safety, including food safety & hygiene regulations Carry out and keep risk assessments up-to-date Update, develop and implement processes and procedures

Personal characteristics

A committed Christian whose beliefs are aligned with the ethos of Holy Trinity Shares our passion for social justice through serving those in need in our town Likes people and is a good listener - being present and listening are fundamental to the role Good at building people up and celebrating the common ground (or disagreeing well!) Non-judgmental when engaging with people with different needs, beliefs and opinions Ability to deal sensitively with people in need while being assertive and retaining control of the situation should customers experience distress, anger or crises A person of integrity who can keep absolute confidentiality while balancing the needs of adhering to good safeguarding practice Good time-management and self-organisational skills - able to prioritise tasks and manage workload, while remaining flexible to sometimes unpredictable circumstances A positive attitude to change and the ability to manage change sensitively

Essential experience and skills

An excellent communicator and relationship-builder Previous experience working in a pastoral setting with adults Recognising safeguarding issues and how to respond Food hygiene and safety to at least Level 2 (or prepared to gain qualification) Mental Health First Aid certified (or prepared to gain certification) Right to work in the UK

Desirable skills and experience

Managing volunteers Charitable sector experience, with good understanding of Warrington's third sector landscape Safeguarding and safer recruitment

Holy Trinity is committed to safeguarding children, young people and vulnerable adults and to safer recruitment. Our safeguarding statement can be found at https://htwarrington.org.uk/policy- statement-on-children-young-people-vulnerable-adults-and-holy-trinity-church/. As this role involves regulated activities with vulnerable adults and young people, candidates progressing to interview will undergo enhanced DBS checks with barred list checks. They will also be required to provide at least two references, one of which must be from their current church leader and another from a recent employer.

The person appointed will be required to undertake relevant safeguarding training and to work in accordance with our safeguarding policies, processes and procedures, including safer recruitment of volunteers.

How to apply

To apply for the role, please complete the application form (including confidential disclosure form) and the equal opportunities monitoring form and return them to the email address found on the forms. For more information and to download the application form, please visit https://htwarrington.org.uk/current-vacancies/.

As a significant part of the role involves sharing your faith (evangelism) and bringing a Christian perspective to pastoral issues, there is a Genuine Occupational Requirement under the Equality Act 2010 that applicants are members of a church that belongs to Churches Together

Job Type:

Part-time

Pay: 14.45-15.25 per hour

Expected hours: 27 per week

Benefits:

Bereavement leave Casual dress Company pension Discounted or free food Health & wellbeing programme Sick pay

Work authorisation:

United Kingdom (required)

Work Location:

In person