Passenger Experience Host – Front of House, Airport Shifts

London Southend Airport; Southend-on-Sea; On-site; GBP 10,000 - 40,000; Full time

Job summary

A UK-based airport is hiring a Passenger Experience Assistant to ensure high-quality service and support to passengers. You'll check in passengers, assist with boarding, and help those with reduced mobility, embodying the airport's 'One Team' culture. The position offers full-time and part-time options, with flexible shifts and numerous benefits available, including vocational training and health services. Ideal for those with excellent communication skills and a strong customer service background. Apply now for this exciting opportunity!

Benefits

Fully funded apprenticeships

Medicash healthcare benefits

Wellbeing app access

Gym membership discounts

Cycle to Work Scheme

Costco Membership

World Duty Free Discount

Arriva bus discounts

Qualifications

• Strong communicator with the ability to thrive in a team setting.
• Proven experience in customer service with a focus on the highest standards.

Responsibilities

• Attend to passenger needs and requests.
• Check passengers and baggage in for flights.
• Support boarding of passengers at departure gates.
• Assist passengers requiring mobility support.
• Embody the 'One Team' culture and undertake various business activities.
• Work flexible shifts including early mornings and late nights.

Skills

Strong communication

Effective teamwork

Customer service experience

Job description

A UK-based airport is hiring a Passenger Experience Assistant to ensure high-quality service and support to passengers. You'll check in passengers, assist with boarding, and help those with reduced mobility, embodying the airport's 'One Team' culture. The position offers full-time and part-time options, with flexible shifts and numerous benefits available, including vocational training and health services. Ideal for those with excellent communication skills and a strong customer service background. Apply now for this exciting opportunity!