Trade Counter Assistant

Pertemps; Easter Howgate; On-site; GBP 40,000 - 60,000; Part time

Job summary

A recruitment agency is seeking a motivated Part-Time Trade Counter Assistant in Edinburgh. The role involves providing excellent customer service, handling cash, and maintaining stock levels. Ideal candidates will have strong communication skills and experience in cash handling. This permanent position requires flexibility with hours between Monday to Friday, 9am–4pm. If you're reliable and eager to help customers, we want to hear from you.

Qualifications

• Must be computer literate.
• Comfortable speaking with customers both face-to-face and over the phone.
• Experience in cash handling and operating till systems.
• Reliable, enthusiastic, and able to work independently and as part of a team.

Responsibilities

• Provide outstanding customer service in person and over the phone.
• Handle cash and operate till systems accurately.
• Maintain and manage stock levels within your area of responsibility.
• Take a proactive approach to sales opportunities.

Skills

Customer service

Cash handling

Communication skills

Interpersonal skills

Job description

Job Title: Part-Time Trade Counter Assistant
Location: Edinburgh
Salary: £13.60 per hour
Shifts: Hours between Monday to Friday, 9am–4pm
Contract: Permanent

We are seeking a motivated and customer-focused Trade Counter Assistant to join our client’s team in Edinburgh. The successful candidate will play a key role in delivering excellent service to customers both face-to-face and over the phone, maintaining stock levels, and supporting the day-to-day running of the business.

Responsibilities

• Provide outstanding customer service in person and over the phone.
• Handle cash and operate till systems accurately.
• Offer knowledgeable advice on products and services.
• Process customer orders, purchases, and returns efficiently.
• Maintain and manage stock levels within your area of responsibility.
• Take a proactive approach to sales opportunities, identifying ways to grow business and enhance the customer experience.
• Ensure the store is clean, organised, and well-presented at all times.
• Support colleagues and contribute to a positive team environment.
• Assist with stock deliveries and manual handling – heavy lifting may be required.

Essential Requirements

• Must be computer literate.
• Comfortable speaking with customers both face-to-face and over the phone.
• Experience in cash handling and operating till systems.
• Excellent communication and interpersonal skills.
• Reliable, enthusiastic, and able to work independently and as part of a team.
• Physically capable of performing manual handling tasks.

Desirable Requirements

• Full UK driving licence.
• Forklift experience or valid forklift licence preferred.
• Previous experience in a retail, trade counter, or merchant environment.