Optical Assistant: Elevate Eyewear & Customer Care

Boots Opticians; Chelmsford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading optical retailer in Chelmsford is seeking an enthusiastic Optical Assistant. In this role, you will engage with customers, supporting their vision needs and maintaining store operations. You will receive comprehensive training through the 'Step Into Optics' program. Ideal candidates are passionate about customer care and eager to learn. This role offers a supportive and inclusive working environment, with various benefits including retirement savings and employee discounts.

Benefits

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Employee Assistance Programme

Qualifications

• Ability to build relationships with customers.
• Experience in a retail or clinical environment would be advantageous.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks.

Skills

Passion for customer care

Enthusiasm for learning

Job description

A leading optical retailer in Chelmsford is seeking an enthusiastic Optical Assistant. In this role, you will engage with customers, supporting their vision needs and maintaining store operations. You will receive comprehensive training through the 'Step Into Optics' program. Ideal candidates are passionate about customer care and eager to learn. This role offers a supportive and inclusive working environment, with various benefits including retirement savings and employee discounts.