Operations Support Assistant – Family Group Conferences

Peterborough City Council; Peterborough; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local government organization in Peterborough is seeking an Operations Support Assistant to provide essential business support to the Family Group Conference Team. This role involves responding to queries, data entry, and supporting administrative needs. Ideal candidates will be organized, detail-oriented, and passionate about making a difference in the lives of children and families. Benefits include generous leave, a supportive work environment, and opportunities for personal and professional growth.

Benefits

Generous annual leave starting at 25 days

Employee Benefits Platform access

Development opportunities including apprenticeships

Paid volunteering hours annually

Qualifications

• Experience of working in a busy office environment.
• Experience of different IT/Technical business systems to support day to day running of the service.
• Minimum 3 GCSEs at Grade C or above, or equivalent.

Responsibilities

• Provide business support to the Family Group Conference Team.
• Respond to queries from parents/carers and professionals.
• Data entry and administrative support to Co‑ordinators and Managers.

Skills

Organizational skills

Attention to detail

Experience in a busy office environment

Familiarity with IT/Technical business systems

Education

Minimum 3 GCSEs at Grade C or above or equivalent

Job description

A local government organization in Peterborough is seeking an Operations Support Assistant to provide essential business support to the Family Group Conference Team. This role involves responding to queries, data entry, and supporting administrative needs. Ideal candidates will be organized, detail-oriented, and passionate about making a difference in the lives of children and families. Benefits include generous leave, a supportive work environment, and opportunities for personal and professional growth.