Operations Manager - Mobility Services (Field & Depot)

ZipRecruiter; Bristol; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading mobility solutions provider in Bristol is seeking an Operations Manager to oversee field technicians and logistics operatives. This role focuses on resource planning, safety compliance, and operational efficiency. Candidates should have experience in operations management and be comfortable leading teams in a dynamic environment. The position offers a competitive salary and opportunities for long-term career growth.

Benefits

Full Uniform Provided

Trade Discounts on Bikes & Gear

EAP Support

Holiday & Pension

Qualifications

• Proven experience in operations, logistics, or fleet-based environments.
• Background in supervisory or junior management roles.
• Safety-first mindset with working knowledge of health and safety compliance.

Responsibilities

• Lead the day-to-day running of all on-site and mobile workforce operations.
• Plan, forecast, and deploy labour resources in line with operational demand.
• Manage team capability, performance, and development through coaching.

Skills

Operations management experience

Logistics management

Resource planning

Time management skills

Communication skills

Job description

Job Description

Operations Manager – Mobility Services (Field & Depot)

Bristol (5 days onsite) | Local travel involved

£30,000–£40,000 Basic Salary + Monthly Bonus

Full Uniform Provided | Trade Discounts on Bikes & Gear

EAP Support | Holiday & Pension | Long-Term Career Growth

We’re supporting one of the UK’s most innovative mobility providers as they continue to scale operations in Bristol. This is a fast-paced, hands-on leadership role, perfect for someone with a passion for operational delivery, workforce planning, and improving customer outcomes, all while helping to reshape how cities move.

With a growing field-based team of technicians and drivers, and a centrally located operations site, you’ll be accountable for the day-to-day performance, planning, and service quality in a role that blends logistics, leadership, and hands-on problem solving.

If you’ve got experience managing front-line teams, optimising workforce deployment, and driving performance in a dynamic, physical environment, we’d love to speak with you.

The Opportunity:

As Operations Manager, you’ll oversee a local team of field technicians and logistics operatives responsible for servicing and maintaining a large fleet of mobility assets across the city.

You’ll forecast and manage resource planning, ensure safety and compliance on-site, and lead the daily push to hit service KPIs. Your role will be pivotal in keeping the operation moving smoothly, efficiently, and safely, every single day.

Key Responsibilities:

• Lead the day-to-day running of all on-site and mobile workforce operations.
• Plan, forecast, and deploy labour resources in line with operational demand.
• Deliver against service KPIs with a focus on reliability and safety.
• Manage team capability, performance, and development through coaching and reviews.
• Maintain accurate stock, equipment, and asset records including vehicles.
• Ensure the site adheres to Health & Safety and all Standard Operating Procedures.
• Support continuous improvement, working cross-functionally with central teams.
• Uphold a professional, client-ready environment that reflects high operational standards.

What We’re Looking For:

• Proven experience in operations, logistics, or fleet-based environments.
• Background in supervisory or junior management roles with performance responsibility.
• Excellent resource planning, rota scheduling, and time management skills.
• Experience working to and delivering against service metrics/KPIs.
• Comfortable managing field-based teams and depot operations.
• Basic mechanical knowledge (e.g., bikes or scooters) beneficial.
• Safety-first mindset with working knowledge of H&S compliance.
• Clear communicator with strong organisation and hands-on leadership style.

Why Apply?

This is a unique opportunity to step into a visible and varied role, helping shape one of the UK’s most progressive and environmentally impactful mobility solutions.

You’ll join a company that values its people, offers progression, and rewards results with a supportive team and clear goals.

Interested?

Apply directly via LinkedIn or contact us for a confidential conversation:

0207 459 4877 | ️ [e-mail]

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