Operational Support Manager

Biffa; Ipswich; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading waste management company is seeking an Operational Support Manager at Sizewell C to enhance safety and compliance while driving continuous improvement. The ideal candidate will have a NEBOSH qualification and extensive operational experience in logistics, focusing on health, safety, and environmental standards. This role offers competitive salary, generous benefits, and ongoing career development in an important nuclear power project.

Benefits

Ongoing career development

Competitive salary

Generous pension scheme

Retail and leisure discounts

Holiday and travel discounts

Life cover

Qualifications

• NEBOSH qualification with a strong focus on health and safety.
• Extensive experience in logistics or services operations.
• Proven track record of meeting service delivery KPIs.

Responsibilities

• Champion a safety culture ensuring compliance with HSE policies.
• Develop and deliver HSE strategies and ongoing education.
• Conduct regular site inspections and risk assessments.

Skills

NEBOSH qualification

Extensive operational experience

Ability to manage Profit & Loss

Strong transport/logistics knowledge

Knowledge of waste industry regulations

Job description

Help us make a difference as a Operational Support Manager

A quick look at the role

Support the Sizewell C waste operation by driving continuous improvement in compliance, health & safety, and on-site service performance in line with contract objectives. With a strong focus on safety and compliance, you will enhance productivity and service quality, not restrict it.

While based within the Sizewell C contract, you will also work collaboratively across the division, engaging with stakeholders both inside and outside your reporting structure.

Join a Landmark Project, Sizewell C Nuclear Power Station

Biffa's Specialist Services Industrial Division has secured the waste management contract for the build of Sizewell C, a major nuclear power station development in Suffolk.

With a projected 9 to 12-year construction period, this high-profile project mirrors our successful work at Hinkley Point C. Operations will eventually move to a purpose-built Waste Consolidation Centre, but initially, our team will manage the contract directly from the client's site, overseeing collections, subcontractors, reporting, invoicing, and waste consultancy.

Your Core Responsibilities.

• Champion a proactive safety culture, ensuring all site operations meet Health, Safety & Environmental (HSE) policies and procedures.
• Assist in developing and delivering HSE strategies, induction content, and ongoing education.
• Review and update key documents including RAMS, EMP, EICP, and Health & Safety plans.
• Ensure full compliance of 3rd party contractors with all HSE and environmental requirements.
• Conduct regular site inspections, audits, and risk assessments, driving continuous improvement.
• Maintain accurate incident records, analyse data, and identify opportunities for performance improvement.
• Keep HSE communications current and relevant, producing reports and bulletins as required.
• Support environmental incident response and participate in emergency response activities
  
  
  

Requirements

Our essential requirements.

• NEBOSH qualification (essential) with strong HSE focus.
• Extensive operational experience in services or logistics, ideally within a unionised environment.
• Proven ability to deliver against clearly defined service delivery KPIs.
• Track record of driving continuous improvement and managing Profit & Loss.
• Strong transport/logistics knowledge with understanding of time-critical service requirements.
• Knowledge of waste industry regulations and current/future environmental & health & safety legislation.
  
  
  

Benefits

And here's why you'll love it at Biffa.

• Ongoing career development, training and coaching - Because if you don't grow, we don't grow
• Competitive salary
• Generous pension scheme
• Retail and leisure discounts
• Holiday and travel discounts
• Life cover
  
  
  

Changing The Way People Think About Waste.

At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,500+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. And it's why we're the UK's No. 1 choice for business waste management.

Dedicated to diversity.

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you'll find us championing diversity, equity and inclusion at every turn.