Office Coordinator & Front Desk Lead

University of Bath; England; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A well-regarded UK university is seeking a Senior Academic Quality & Standards Officer. This role focuses on ensuring high academic quality standards and providing expert guidance to colleagues. The successful candidate will deliver secretariat support for committees and produce insightful reports. Strong communication and organisational skills are essential. The role supports a hybrid working environment with a minimum of one campus day per week and requires travel to Taunton four times monthly. Applications from all backgrounds are encouraged.

Qualifications

• Familiar with the regulatory landscape in UK higher education.
• Experience in higher education administration, ideally including committee support.
• Proactive approach to learning and applying new concepts.

Responsibilities

• Provide expert guidance on quality assurance and academic standards.
• Deliver high-level secretariat support for university committees.
• Produce clear and accessible reports to support decision-making.

Skills

Collaborative approach

Strong communication skills

Organisational skills

Analytical skills

Project management

Data management

Job description

Senior Academic Quality & Standards Officer

Are you passionate about improving the quality of education in UK higher education? Do you thrive on collaboration, problem‑solving, and making a real impact through policy and process? If you're ready to take the next step in your academic administration career, we'd love to hear from you.

About the Role

Academic Registry is a central professional service at the heart of university life. You're tasked with delivering core academic quality assurance and standards activities, working closely with colleagues across the University to advise on internal and external regulatory requirements. Your contributions will support strategic projects, committee work, and policy development, ensuring processes are clear, effective, and student‑ and staff‑friendly. You will make evidence‑based recommendations and commit to seeing change through from idea to implementation, with an initial focus on course approval and course change.

Key Responsibilities

• Provide expert guidance to academic, administrative, and professional service colleagues on quality assurance and academic standards.
• Contribute to strategic and operational projects and cyclical education processes.
• Deliver high‑level secretariat support for university committees and working groups.
• Produce clear, accessible reports and documentation to support internal decision‑making and meet external requirements.
• Create staff‑ and student‑facing information that demystifies policy and process.

About You

• Familiar with the regulatory landscape and key considerations in UK higher education.
• Collaborative and consultative approach, motivated by continuous improvement and meaningful impact.
• Confident in making evidence‑based recommendations and decisions, seeing them through from idea to implementation and monitoring.
• Passionate about providing excellent support to colleagues across the University, with strong written and verbal communication skills.
• Excellent organisational and analytical skills with strong attention to detail.
• Ability to manage projects and deliver outcomes independently.
• Confidence in working with data and producing clear, insightful reports.
• Experience in higher education administration, ideally including committee support.
• Proactive approach to learning and applying new concepts and systems.

Further Information

Our team works in a hybrid pattern, with a minimum of one day a week on campus (currently Wednesdays), and flexible on‑campus availability depending on weekly activities. The successful candidate must be able to travel to Taunton four days per month. Working hours are 35 hours per week, flexible between 9:00 am and 5:30 pm.

For an informal conversation about the role, please contact Gitte Sparding ([e-mail]) or Sascha Athey ([e-mail]).

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality, receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds and communities, particularly from under‑represented groups, and value the positive impact that will have on the university.

We are committed to maintaining a safe and secure environment for our students and staff.

EEO Statement

We are an equal opportunity employer. All applicants will be considered for employment without regard to race, colour, religion, gender identity, sexual orientation, age, national origin, disability, or any other protected grouping.