Neighbourhood Enforcement Officer

Luton Borough Council; Luton; On-site; GBP 33,000 - 37,000; Full time

Job summary

A local government organization in Luton seeks a dedicated individual for the Neighbourhood Enforcement Team. This role involves responding to environmental crimes and anti-social behaviour, providing frontline regulatory interventions seven days a week. Candidates should possess a strong understanding of relevant legislation and the ability to handle confrontational situations with professionalism. A valid driving license is required, and successful candidates will obtain Enforcement Accreditation within six months. This permanent role offers a salary between £33,143 and £36,363 per year.

Benefits

Annual leave from 25 to 32 days

Buying annual leave scheme

Career pathways

Generous pension scheme

Relocation package

Employee Assistance Programme

Work/life balance options

Unlimited access to development courses

Staff offers for discounts

Travel savings on local bus

Qualifications

• Good understanding of relevant Environmental Protection and anti-social behaviour legislation.
• Ability to deal politely and tactfully with the public.
• Must obtain relevant Enforcement Accreditation within 6 months.

Responsibilities

• Provide a visible and effective front line response to various issues.
• Deliver regulatory interventions and solutions.
• Work with minimal supervision using initiative.

Skills

Fluency in English

Understanding of Environmental Protection legislation

Ability to handle confrontational situations

Knowledge of evidence gathering and Data Protection

Valid driving license

Job description

About The Job

Salary: £33,143 – £36,363 a year

Hours per week: 37

Contract type: Permanent

Do you have the ability to work with minimal supervision, using initiative to find innovative solutions to issue? If yes, we want to hear from you.

We have an opportunity within the Neighbourhood Enforcement Team where you’ll improve local neighbourhoods by providing a visible and effective front line response seven days a week to a range of issues including business regulation, environmental crimes and anti-social behaviour.

In this vital role, you’ll deliver a variety of regulatory interventions and solutions through the provision and application of enforcement skills using their knowledge and expertise.

The Council is committed to promoting equality, diversity and inclusion. As women are currently under‑represented within this service, we particularly welcome applications from women in line with the Equality Act 2010.

Please note this role does not attract sponsorship.

About You

This is a public facing role so you’ll need to show off your fluency in speaking and writing English.

Our ideal candidate must have Good understanding of relevant Environmental Protection and anti‑social behaviour legislation. You must have knowledge of relevant legislation covering investigation processes, evidence gathering, retention and Data Protection.

Candidate must be able to obtain relevant Enforcement Accreditation within 6 months of appointment and candidate must hold a valid driving License.

We are looking for someone that has the ability to deal politely and tactfully with a wide range of people members of the public who may be confrontational and give advice within specific guidelines.

If you think you could become an asset to the team, then please do not hesitate to get in touch. We look forward to receiving your application.

Join us and help us “realise the remarkable” every day.

Candidates that do not have relevant enforcement experience, but demonstrate that they potentially have the skills required to be able to do this job with training, will be considered on a ‘potential to recruit’ basis. This role starts on L5 salary band (£30,024 - £32,597) and increases to L6 (£33,143 - £36,363) on the successful completion of on the job, enforcement training.

About Us

Our ambitious Luton 2040 Vision – that no‑one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.

The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?

We welcome applications from all sections of the community and are committed to developing a workforce that reflects the diversity of our borough.

Application Process

Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.

On occasions, we may close a vacancy early due to a very high number of applications being received.

Benefits

• From 25 to 32 days’ annual leave: linked to length of service and grade
• Buying annual leave scheme: buy up to 20 days additional annual leave
• Career Pathways: step up in your career or move into a specialist area
• Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant
• Generous relocation package: up to £8,000 (subject to eligibility)
• Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home
• Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part‑time hours and alternative working patterns
• Training and support: unlimited access to development courses, mentoring and support and clear career pathways
• Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons
• Arriva Travel Club: great value savings on local bus travel

How To Apply

We understand that job applications take time and effort, but a high‑quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out!