Multi-Drop Delivery Driver

Smigroupuk; Fareham; On-site; GBP 25,000 - 31,000; Full time

Job summary

A logistics company based in Fareham is seeking a full-time Delivery Driver to provide exceptional customer service while making timely deliveries. The role includes responsibility for vehicle safety checks, delivering goods on designated routes, and maintaining communication with customers. Ideal candidates should have a clean UK driving license, experience in a similar role, and strong interpersonal skills. This position offers an annual salary of £30,450 plus bonuses, a company van, and a comprehensive benefits package.

Benefits

33 days annual leave including bank holidays

Company Van & Fuel Provided

Bonus

Benefits package

Qualifications

• Proven history and success in a similar role.
• A clean UK driving licence and excellent driving skills are required.
• Standard ‘right to work’ checks are necessary.

Responsibilities

• Responsible for all pre-van health & safety checks.
• Deliver parcels and goods to customers on designated routes.
• Report customer issues and concerns back to manager.

Skills

Delivery experience

Customer service focus

Attention to detail

Good interpersonal skills

Driving skills

Ability to work in a team

Route planning ability

Tools

MaxOptra

Android device

Job description

To be an essential part of SMI’s own delivery service team providing exceptional customer experience when meeting customers at delivery points.

This role requires a full time candidate to be available Monday to Friday reporting directly into the Dispatch Manager. Timely and accurate deliveries are essential to maintain the high standards SMI continues to deliver to its customers. It’s important that there is a good dialogue open between yourself and the customer and to be able to problem solve quickly to support the customer’s needs.

Areas of Responsibility

• Responsible for all Pre-van Health & Safety checks
• Sending all expenses receipts to Accounts department
• Support Loading vehicle in the morning
• Ensure the van is washed Weekly
• Delivering parcels and goods to customers on designated routes
• To support customers with handling their parcel to a convenient delivery point
• Reporting customer issues and concerns back to your manager or customer feedback form
• All failed deliveries communicated to your line manager
• Build good rapport with customers at all delivery locations
• Act as a professional representative of SMI during journeys and on delivery of goods
• Deliver and unload goods in accordance with health and safety standards
• Ensure all PODS are completed, including Signature of recipient and photo of goods on site
• To follow the Optimised Route via Maxoptra and achieve the drop times to the best of your abilities
• Complete any administration required in relation to the collection/delivery of goods
• Up to 20 Drops per day covering up to 200miles

Desired knowledge, skills and abilities

• Proven history and success in a similar role
• Operating system MaxOptra
• To be able to use Android devices for delivering & collecting consignments
• A clean UK driving licence and excellent driving skills
• To comply to the FORS Silver Standard, and complete any training, if required
• Standard ‘right to work’ checks are required
• A customer service focus
• Good Punctuality and reliability Skills
• Good interpersonal skills
• The ability to remain calm and professional
• Good verbal and written communication skills
• Stamina and concentration when driving long distances
• Ability to plan routes efficiently (Although mainly system driven)
• Attention to detail
• Ability to work in a team and a self-motivated environment
• Enjoyment in driving

Additional information

• 50 hours a week including breaks
• 06:00 - 16:00
• 33 days annual leave including bank holidays
• Annual Salary of £30,450 & Bonus
• Benefits package
• Company Van & Fuel Provided

SMI are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.