Motor Claims Team Leader (Home

Aston Charles; Bristol; Remote; GBP 42,000; Full time

Job summary

A leading Insurtech company is seeking a Motor Claims Team Leader to oversee a remote team of Motor Claims Handlers. You will train and develop your team while managing workloads and ensuring compliance. Ideal candidates will have extensive experience in Motor Third Party Damage claims and strong managerial skill sets. This fully remote position offers competitive salary and numerous opportunities for career progression.

Benefits

Support towards professional qualifications

Competitive salary

Friendly and supportive team environment

Qualifications

• Extensive experience within Motor Third Party Damage claims required.
• Strong managerial skills to oversee a team effectively.
• Willingness to challenge the status quo in a dynamic environment.

Responsibilities

• Oversee a team of up to 7 Motor Claims Handlers.
• Train, develop, and coach team members.
• Act as an escalation point for complaints and compliance checks.

Skills

Managerial skills

Experience in Motor Third Party Damage claims

Ability to thrive in fast-paced environments

Coaching and training

Job description

Job Type: Permanent Sector: General Insurance Specialism: Claims, General Management, Senior Appointments Location: London & South Town/City: Bristol Salary range: £30, 000 - £39, 999, £40, 000 - £49, 999 Salary Description: to £42K plus benefits Posted: 17-Sep-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122TM Job Views: 3

A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!

This ‘Third Party Administrator – with a difference’ is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.

This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.

Due to having long-term deals in place with a number of MGA’s (each with diverse books of business), the need has arisen to appoint a Motor Claims Team Leader. Here, you will be responsible for overseeing a team of up to 7 Motor Claims Handlers. Your managerial duties will include training, development and coaching, allocating workloads, acting as an escalation point for complaints, and file /audit checking to ensure compliance. Whilst you will not be handling your own caseload, you will be a referral point for more complex / contentious claims.

It is essential that you have extensive experience within Motor Third Party Damage claims. You must also have strong managerial skills, and the ability to add value in a friendly and supportive environment where a fully remote-based team enjoy working to shared goals and objectives. As this dynamic firm is seen as somewhat of a ‘disrupter’ in the sometimes rather staid TPA claims sector, you must also be dynamic, able to thrive in a fast-paced and constantly-evolving environment, and be willing to challenge the status quo. Equally, as this firm is growing so rapidly, you must be willing to get involved in a variety of different projects and assignments.

You will be rewarded with a competitive basic salary, together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit in this company! With more high-profile insurers being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer-term!

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