Mortuary Services Manager | University College London Hospitals NHS Foundation Trust

University College London Hospital; City Of London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A major NHS Trust in London is seeking a Mortuary Service Manager to lead the delivery of safe and dignified mortuary services. You will manage operations, ensuring compliance with legislation and standards while overseeing a skilled team. This pivotal role requires strong leadership and collaboration with clinical teams and external agencies. The position offers an opportunity to make a significant impact in healthcare.

Qualifications

• Experienced in management of mortuary services.
• Knowledge of relevant legislation and professional standards.
• Leadership skills to manage and develop a team.

Responsibilities

• Lead the delivery of mortuary services within NHS Trust.
• Manage day-to-day operations ensuring compliance with regulations.
• Liaise with clinical teams, bereavement services, and external agencies.

Job description

Overview

We are seeking an experienced and highly motivated Mortuary Service Manager to lead the delivery of safe, dignified, and efficient mortuary services within our NHS Trust. You will be responsible for managing the day-to-day operations of the mortuary, ensuring compliance with all relevant legislation, professional standards, and Trust policies. In this pivotal role, you will oversee a team of skilled staff, providing leadership, training, and support to maintain the highest standards of care for the deceased and their families. You will liaise closely with clinical teams, bereavement services, coroners, funeral directors, and external agencies to ensure smooth processes and sensitive communication.

The Mortuary Service Manager will oversee the safe, respectful, and efficient operation of the hospital mortuary, ensuring compliance with all legal, professional, and Trust requirements. You will manage post-mortem arrangements, maintain accurate records, and ensure the facility, equipment, and processes meet the highest standards. Leading a team of mortuary staff, you will provide compassionate leadership, foster professional development, and uphold dignity in all aspects of care for the deceased and their families. The role also involves close liaison with pathologists, coroners, bereavement services, and external agencies, alongside contributing to service improvements and ensuring robust health, safety, and infection control practices.

About UCLH

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

Additional information

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

We are part of a supportive NHS environment and are committed to flexible working for staff. For more information, visit: Flexible working and Why Choose UCLH?

This advert closes on Tuesday 14 Oct 2025