Military - AWS Data Centre Facilities Manager, Data Centre Engineering Operations (DCEO)

Amazon.com, Inc; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global e-commerce leader is seeking an AWS Data Centre Facilities Manager in the City of London. This role involves overseeing critical infrastructure operations, managing teams, and ensuring compliance with health and safety standards in data centers. Ideal candidates will have experience in operational management and technical expertise, with a focus on improving efficiency and reliability of systems. A high school diploma is required, while a bachelor's degree is preferred. The position offers a dynamic work environment and opportunities for career growth.

Qualifications

• Experience in team management and development.
• Knowledge of health and safety regulations.
• Experience operating mission-critical infrastructure.

Responsibilities

• Manage 24/7 site engineering operations.
• Oversee critical infrastructure systems.
• Lead teams of technical professionals.

Skills

Team management

Operational excellence

Risk management

Health and safety compliance

Education

High school diploma or equivalent

Bachelor's degree in Electrical or Mechanical Engineering

Tools

Data Center Management Systems

Job description

This role focuses on those who have military experience and/or are military spouses/children interested in working in the private sector. Amazon's military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience.

The AWS Data Centre Facilities Manager leads critical infrastructure operations at strategic AWS facilities that power cloud computing services worldwide. This role combines operational excellence, technical expertise, and team leadership to ensure continuous facility availability while driving innovation and cost efficiency. This position requires hands‑on oversight of mission‑critical infrastructure and leadership of integrated Data Centre Systems and Mechanical & Electrical teams. The Facilities Manager maintains operational standards, security protocols, facility certifications, and manages third‑party vendor relationships while implementing processes that enhance infrastructure reliability and reduce operational costs.

Key job responsibilities: Operations & Infrastructure Management

• Manage 24/7 site engineering operations, including shift planning, maintenance schedules, and Planned Preventative Maintenance (PPM)
• Oversee critical infrastructure systems including electrical components (feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units) and mechanical systems (chillers, pumps, air handling units)
• Drive Power Usage Effectiveness (PUE) improvements, optimising cooling, power, and infrastructure for maximum efficiency
• Manage and optimise space and power to maximise opportunities for growth and operational efficiency
• Plan and deliver site infrastructure projects on time, within scope, and on budget
• Budget & Cost Management
• Vendor & Stakeholder Management
• Risk Management & Incident Response

Leadership & Team Development

• Lead, inspire, and develop teams of experienced technical professionals
• Act as a role model, driving service excellence, training, and development for all team members
• Foster an inclusive environment that encourages innovation and empowers team members to solve complex operational challenges
• Implement rigorous training programs that prepare staff for various operational scenarios through systematic skill development

Compliance & Safety

• Ensure adherence to and exceed Health & Safety standards in all operations
• Maintain compliance with health & safety, security procedures, and compliance accreditations
• Ensure understanding of UK regulatory requirements, particularly health and safety legislation
• Maintain a safe working environment and drive continuous safety improvements

Required Qualifications

• High school diploma or equivalent
• Experience in people management and team development
• Experience maintaining SLAs through the implementation of proactive issue detection and reporting
• Experience operating a mission‑critical team or product

Preferred Qualifications

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
• Knowledge of the electrical and mechanical systems involved in critical data center operations, including feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units
• Experience in a management position with 5 or more direct reports
• Experience working in data centers with an emphasis on building and equipment operation

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