Mercure Bradford BankfieldHousekeeping Attendant

Aimbridge EMEA; Cottingley; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading hotel management company is seeking a Housekeeping Attendant to ensure guest rooms and common areas are clean and well-maintained. This role requires attention to detail, effective time management, and a passion for exceptional guest experiences. Join a dynamic team with benefits like industry-leading training, hotel discounts, and flexible pay options.

Benefits

Industry leading training and leadership development opportunities

Hotel discounts portfolio wide

24/7 access to employee assistance programme

Staff meals on duty

Free staff parking

Responsibilities

• Clean guest bedrooms and bathrooms.
• Ensure linen is laundered and amenities replenished.
• Comply with health and safety regulations.
• Manage time effectively to clean all rooms.
• Communicate with staff and guests regarding requests.

Skills

Attention to detail

Time management skills

Communication skills

Passion for guest experience

Job description

Overview

As a Housekeeping Attendant, you will play a key part in providing an exceptional welcome to our Guests ensuring they are looked after and attended to in a timely and professional manner. You will clean guest bedrooms and bathrooms and ensure linen is laundered and amenities are replenished. Complying fully with all regulations relating to Health & Safety, Food Handling, Fire Procedures and COSHH and ensuring that the hotel's reputation for excellent customer service is upheld. You'll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.

Responsibilities

• Attention to detail: it's essential that you have a keen eye for detail to ensure that guest rooms and common areas are clean, tidy, and well-maintained.
• Time management skills: in this busy role, must be able to manage their time effectively to ensure that all rooms are cleaned within the allotted timeframe.
• Communication skills: You should be able to communicate effectively with other hotel staff and guests, including receiving and responding to guest requests and inquiries.
• Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards

About Aimbridge and Benefits

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We\'re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our "people first" approach to business, the Aimbridge experience is like no other. As part of the Aimbridge team, you will have access to industry leading benefits that include:

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage and spa
• Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
• 24/7 access to our employee assistance programme
• Uncapped incentives to reward you for your contributions
• Staff meals on duty
• free staff parks