General Statement of Duties
Responsible for managing and resolving outstanding accounts, receivable balances, ensuring timely and accurate billing, and following up with insurance companies and patients.
Essential Functions
- Perform account follow up activities on accounts receivable.
- Ensure accurate and timely billing of all outstanding accounts.
- Communicate with insurance companies to resolve denied or underpaid claims.
- Maintain detailed records of billing activities and account statuses.
- Collaborate with other departments to ensure smooth revenue cycle operations.
Education
- High School Diploma / GED Certification
Experience
- Minimum of five years’ work experience in medical billing and accounts receivable
Knowledge
- Strong understanding of medical billing and coding systems
- Knowledge of Medicare, Medicaid, and Commercial insurance
- Knowledge of NextGen Office is preferred
- Knowledge of Pain Management and Orthopedic Spine Surgery is preferred
- Strong office and computer skills, experience with paperless workflows
- Work independently while maintaining a positive attitude
Skills
- Skilled communicator and ability to work effectively in resolving problems
- Solid organizational skills
- Exceptional attention to detail
Abilities
- Ability to interact with management, physicians, and teammates at all levels effectively
- Ability to communicate with teammates and management both in oral and written form
- Ability to meet deadlines in a fast-paced, quickly changing environment
- Ability to act as gatekeeper and elevate relevant information to executives as needed
- Ability to treat confidential information with appropriate discretion
Environmental Working Conditions
- Normal office environment
Physical / Mental Demands
- Good visual acuity, accurate color vision
- Requires sitting and standing associated with a normal office environment
Organizational Requirements
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.