Maintenance Coordinator

Interaction Recruitment; Wakefield; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading recruitment agency is seeking a Maintenance Coordinator in Wakefield. The successful candidate will manage urgent and planned service operations, coordinate projects, and ensure excellent client service. This role requires experience in service coordination and strong organizational skills to thrive in a dynamic environment. Offering a salary between £28,000 to £34,000, this full-time position provides an opportunity to excel in a pivotal service-driven business.

Qualifications

• Demonstrated experience in coordinating reactive and planned service projects.
• Strong organisational skills with a solid understanding of commercial dynamics.
• A natural talent for providing outstanding customer service.

Responsibilities

• Schedule urgent and planned service work efficiently.
• Act as the first point of contact for clients.
• Meet tight deadlines and manage budgets.
• Collaborate closely with purchasing and sales teams.
• Oversee site surveys, quotations, and installations.

Skills

Coordinating reactive service projects

Strong organisational skills

Providing outstanding customer service

Job description

Overview

Reference: SC060226IR35
Salary: £28,000 - £34,000/annum
Job Location: United Kingdom – England – Yorkshire & the Humber – West Yorkshire – Wakefield
Job Type: Permanent
Posted: Tuesday, February 10, 2026

Position

Maintenance Coordinator

Hours & Location

Hours: Monday to Friday, 08:00 – 17:00
Location: Wakefield, WF2
Salary: £28,000 - £34,000

Role Summary

This is not just a role – it's a key position in a high-paced, 24/7 service-driven business where excellence is expected at every turn. Our clients rely on us, and we take their needs seriously. Every interaction is an opportunity to exceed expectations and deliver exceptional service.

We are looking for

An experienced and commercially savvy Maintenance Coordinator who thrives in a dynamic, high-pressure environment and is eager to take charge. In this role, you will manage three critical areas: Pre-planned Maintenance (PPM), Reactive Service, and Installations.

Key Responsibilities

• Schedule urgent and planned service work efficiently
• Act as the first point of contact for clients — ensuring a professional, proactive, and positive experience
• Meet tight deadlines, manage budgets, and exceed client expectations
• Collaborate closely with purchasing, sales, and project teams to ensure alignment and smooth operations
• Oversee site surveys, quotations, and installations to guarantee timely completion
• Coordinate credit checks, supplier management, and subcontractor relationships
• Continuously adapt schedules to respond to shifting priorities
• Ensure seamless project delivery from initiation to completion
• Manage Reactive Service Coordination: Schedule urgent service requests, dispatch engineers, and provide immediate client support
• Handle PPM Coordination: Manage planned maintenance schedules, liaise with suppliers, and track project profitability
• Communicate effectively with clients, always delivering clear, confident, and positive messaging
• Maintain strong commercial awareness, ensuring we protect and improve profit margins at every opportunity

Required Experience

• Demonstrated experience in coordinating reactive and planned service projects
• Strong organisational skills, with a solid understanding of commercial dynamics
• A natural talent for providing outstanding customer service
• Previous roles in similar positions such as Service Operations Coordinator, Engineering Scheduler, Service Delivery Manager, Field Service Coordinator, Maintenance Planner, or similar titles