Logistics Team Leader

Ann Summers; Paddock Wood; On-site; GBP 30,000; Full time

Job summary

A leading retail company in Paddock Wood is seeking a hands-on Team Leader to support daily warehouse operations. The ideal candidate will have solid warehouse experience, be target-oriented, and excel in people management. Responsibilities include planning workloads, monitoring performance, and ensuring compliance with Health & Safety standards. This full-time position offers a salary of £29,952 per annum along with various employee perks.

Benefits

29 days holiday

Workplace Pension

50% staff discount

Access to sample sales

Employee Support programme

Free on-site parking

Qualifications

• Solid warehouse experience in a fast-paced environment.
• Ability to coach and empower a team effectively.
• Awareness of Health & Safety practices.

Responsibilities

• Support the shift manager in daily warehouse operations.
• Plan and prioritize team workloads.
• Monitor performance of KPIs and coach operatives.

Skills

Warehouse experience

People management

Health & Safety knowledge

Proactive attitude

Familiarity with Microsoft Office

Job description

Based at our Paddock Wood logistics hub in Kent (TN12 6UU), which benefits from excellent transport links, including a short walk from the station or free onsite parking.

Full-time contract, working at the logistics hub Monday to Friday between 7.30-3.30, with full flexibility required during peak trading season.

We’re looking for a hands-on Team Leader to support the Shift Manager in daily warehouse operations. You’ll thrive in a fast-paced, multi-channel environment, leading a team to deliver exceptional results.

You’ll work across inbound, inventory, outbound, and reverse logistics, taking on various tasks while supporting your team. This role offers the chance to develop, coach, and empower your team for success.

The role

• Carry out daily shift operations, supporting the shift manager in managing end-to-end functions.
• Plan and prioritize team workloads daily, creating and assigning work as needed.
• Report daily shift performance and hand over to managers.
• Monitor KPI performance, coaching operatives for improvement.
• Support people management tasks such as attendance monitoring and return-to-work meetings.
• Ensure housekeeping and Health & Safety compliance at all times, acting as an ambassador for good H&S practice.
• Empower the team to make decisions and take ownership.
• Represent the brand and champion our values.

You'll be great if you:

• Have solid warehouse experience in a fast-paced environment, ideally in retail or multi-channel settings.
• Are target-oriented and service-focused.
• Are a great people manager, able to coach and empower a team.
• Have experience with systems and Microsoft Office.
• Are aware of Health & Safety practices.
• Are flexible and proactive.
• Align with the brand and our values.

We value inclusion, diversity, and equality, supporting our people to be themselves. We aim to build diverse teams with varied backgrounds, skills, and views.

What we offer

• A salary of £29,952 per annum.
• 29 days holiday (including Bank Holidays), plus an extra day per year up to a limit.
• Workplace Pension and Life Assurance.
• 50% staff discount and access to sample sales.
• Reward Gateway perks scheme.
• Social events and engagement initiatives.
• Access to our learning platform, THRIVE.
• Employee Support programme via Retail Trust.
• Eye care vouchers.
• Free on-site parking or season ticket loan.

About Ann Summers

Known for lingerie and the Rampant Rabbit, we’re more than that—an empowering, boundary-pushing, inclusive brand.

The recruitment process

Successful candidates will be contacted for a telephone interview, followed by an in-person interview if successful. We cannot acknowledge every application due to volume.

Applicants must have the legal right to work in the UK; we do not sponsor visas.

By applying, your details will be stored for 6 months in accordance with GDPR policies.