Logistics Security Officer

Mitie; Colchester; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading facilities management company in Colchester is seeking a Logistics Security Officer to ensure visitor and colleague safety through exceptional customer service and proactive security measures. The role involves conducting patrols, managing incidents, and utilizing CCTV systems. Candidates must possess a current SIA licence or be willing to obtain one. Employees benefit from a flexible rewards scheme, paid breaks, and ongoing training and development opportunities to support career progression.

Benefits

Flexible benefits scheme

Annual leave entitlement

Pension and life insurance schemes

Free uniform supplied

Comprehensive induction and training programme

Access to financial services and retail discounts

Paid breaks

Employee recognition programme

Qualifications

• Must hold a current SIA licence or be willing to obtain one through training.
• Full 5-year checkable employment or education history is required.
• Reasonable level of PC skills is essential.

Responsibilities

• Deliver industry-leading customer service at the depot.
• Conduct routine patrols to ensure safety.
• Respond to on-site incidents and manage situations until authorities arrive.
• Utilize CCTV to help reduce crime.
• Liaise with depot management and assist with security procedures.

Skills

Customer service

CCTV operation

Patrolling

PC skills

Education

Current SIA licence or Certificates

Full 5-year checkable employment history

Job description

Job Overview

Mitie is looking for a Logistics security officer who can deliver exceptional customer service whilst creating a safe environment, free from the fear of crime for visitors and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided)

Vetting

It is vital that you have a full 5‑year checkable employment / education history, failure to do so could mean your offer will be withdrawn or your employment stopped.

Main duties

• To deliver industry leading customer service
• To conduct patrols of the depot
• To provide a visible security contact for colleagues, contractors, and visitors
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the depot management teams
• To deter theft, whether internal and/or external and other poor working practices
• To conduct searches (to be discussed at interview)
• To respond to any on‑site incident or request for assistance and assume control until arrival of the Client, Emergency Services or Depot Duty Manager
• To highlight all breaches of security procedures including internal and external crime
• Support with access and egress to and from the site as is required by the systems installed
• Gatehouse duties which will include booking in vehicles and supporting the transport operation (to be discussed at interview)
• Must have reasonable level of PC skills

Benefits to working with Mitie include

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re‑licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid

Our market‑leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well‑known retailers, gyms and more through our MiDeals platform. And we have a cycle‑to‑work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10, - giving peace of mind for your dependants. We also offer a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10.

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at.