Legal Technology and Innovation Manager

Macfarlanes LLP.; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A premier law firm is seeking two Legal Technology and Innovation Managers to join their Lawtech team. The role involves driving adoption of innovative legal technologies, enhancing service delivery, and managing lawtech projects to improve client experience. Ideal candidates will have a strong academic record, relevant legal experience, and technical skills in system administration and project delivery. This position offers a chance to be part of a forward-thinking team focused on leveraging technology in legal services.

Qualifications

• A strong academic record with a minimum 2:1 degree required.
• A qualified lawyer or individual with a minimum of 5 years' experience.
• Experience of system administration and project delivery with key legal technologies.

Responsibilities

• Collaborate with practices and clients to enhance service delivery.
• Design and implement processes for engaging with practices.
• Manage and deliver internal lawtech projects.
• Support the Lawtech team's objectives and strategies.

Skills

Communication skills

Project management

Knowledge of legal technologies

Client engagement

Problem-solving

Attention to detail

Education

Minimum 2:1 degree or equivalent

Qualified lawyer with relevant PQE experience

Tools

PowerBI

Contract Express

Automation Anywhere

HighQ Collaborate

Job description

Legal Technology and Innovation Manager

We are seeking two Legal Technology and Innovation Managers to join our Lawtech team. If you want to know about the requirements for this role, read on for all the relevant information. Lawtech at Macfarlanes Emerging legal technologies, new tools and alternative approaches are driving significant change within the legal profession. They are changing the way we do our work, how we deliver services to our clients and the range of services we offer to our clients. They offer us ways to do what we do more effectively and to enhance client service, as well as the opportunity to offer exciting new services to our clients which are enabled by those technologies, tools and alternative approaches. Our Lawtech team is at the forefront of how we, as a firm, respond to this evolution and how we embrace those technologies, tools and alternative approaches for the maximum benefit of our clients and teams alike. We recognise that fusing legal and technological expertise seamlessly can help our clients solve their most challenging business problems in more innovative, more sophisticated and more technologically-advanced ways. By bringing together people, process, technology, and data, we help ensure the firm is able to achieve excellence in all aspects of legal practice and client service.

• Collaborating with practices, clients, and business services teams to identify and implement processes and lawtech solutions that can enhance service delivery, efficiency, and client experience.
• Working with lawtech leadership to design, develop and implement an effective process for engaging with our practices to drive adoption and engagement.
• Developing, prototyping and rolling out lawtech solutions for our practices and clients.
• Managing and delivering internal lawtech projects.
• Implementing, promoting and managing lawtech systems and tools, delivering training and demonstrations.
• Building strong relationships with colleagues across other practice areas, our business services teams and our clients.
• Assisting with pitches to clients and engaging directly with our clients to provide technology‑based legal services.
• Horizon scanning, maintaining a comprehensive knowledge of the lawtech market and available technologies, demonstrating insight and thought leadership.
• Working collaboratively with the other managers in the Lawtech team.
• Managing, supervising and training junior colleagues.
• Supporting the expansion and development of the Lawtech team.
• Helping to shape and implement the lawtech team's objectives and strategic goals.
• Helping to shape and implement business development objectives for the Lawtech team, supporting continuing development of our external and internal brand.

Qualifications

• A strong academic record, with a minimum 2:1 degree (or equivalent higher education) in any subject.
• A qualified lawyer with relevant PQE experience or an individual with a minimum of 5 years' experience of engagement with lawyers, partners and senior management to drive the delivery and institutional adoption of lawtech.
• The ability to effectively communicate ideas and solutions and to build relationships and manage expectations across all experience levels and technical abilities.
• Experience of system administration, project delivery and development using key legal technologies, including artificial intelligence and generative artificial intelligence (e.g. Harvey, Legora, Microsoft Copilot, Kira), collaborative technologies (e.g. HighQ Collaborate, SharePoint), document automation (e.g. Contract Express, HighQ), process automation & robotics (e.g. Automation Anywhere, Blue Prism), data capture and visualisation (e.g. PowerBI), expert systems (e.g. Power Automate, Bryter, Neota Logic) - please specify systems and level of proficiency in application.
• Working knowledge of project and process management principles (e.g. Agile, Lean, Six Sigma) and when to invoke the appropriate methodology.
• Knowledge of the lifecycle of a typical legal matter.
• Experience of engagement with clients to deliver lawtech solutions.
• Confidence in leading internal and client meetings and winning new work for the team.
• A genuine interest in lawtech and cutting‑edge technology, evidenced by engagement with the wider industry.
• A broad understanding and competency in IT and systems as pertains to large law firms.
• Experience of management and supervision of junior colleagues.
• An organised, meticulous and methodical approach to work and a keen eye for detail.
• A passion for a challenge with the ability to thrive on problem solving and analysis.
• Positive and pro‑active, with a "can do" attitude.

Any offer of employment with us is subject to our pre‑employment checks which are conducted by a third‑party screening provider. These may include but are not limited to your professional and academic qualifications, any criminal records and employment references. These checks will be initiated with your consent and your offer will be subject to the successful completion of these checks.

We seek to recruit the best candidates, regardless of age, gender, race, ethnicity, social or economic background, religion, disability, sexual orientation or any other characteristic. As part of this commitment, we will ask you certain diversity data questions. We would really appreciate you and/or your recruiter completing these questions when submitting an application to Macfarlanes as this data enables us to measure our progress and identify any actions needed to continue to support an inclusive culture. This data is anonymised to maintain the privacy of applicants. If you have any questions relating to how this data is used, please contact a member of the recruitment team.