Learning Response Lead

NHS; Bracknell; Remote; GBP 57,000 - 65,000; Full time

Job summary

A leading healthcare provider in Bracknell is seeking a Learning Response Lead to enhance patient safety through effective learning responses. This senior role involves collaborating with multidisciplinary teams to analyze incidents and drive improvements in care. The ideal candidate will have a Master's degree, relevant experience in patient safety, and strong communication skills. Flexibility in working arrangements is offered, along with a competitive salary and comprehensive benefits.

Benefits

Flexible working options

27 days annual leave

Generous NHS pension scheme

Career development opportunities

Discounts at retailers and restaurants

Qualifications

• Must have experience in patient safety and governance.
• Excellent verbal and written communication skills required.
• Demonstrated ability to deliver educational sessions.

Responsibilities

• Lead high-quality learning responses to patient safety incidents.
• Collaborate with clinical and executive stakeholders.
• Deliver training on learning response methodologies.

Skills

Patient safety experience

Leadership skills

Communication skills

Analytical skills

Education

Master's Degree

Leadership qualification

Job description

Overview

Join us as a Learning Response Lead - Champion patient safety and drive change!

This is a senior role to support our team with meeting the requirements of the Patient Safety Incident Response Framework (PSIRF) focusing on leading a high quality process for learning responses including Swarm Huddles, After Action Reviews, MDT Roundtables and Thematic Reviews. The Learning Response Lead will work as part of a wider multi-disciplinary team to ensure the delivery of robust patient safety learning responses; to investigate, review and analyse using recognised tools encompassing principles of human factors and ergonomics, systems engineering, psychology, and recognised best practice.

A high level of sensitive engagement with patients, families, staff, and others affected by incidents is expected. The post holder will work predominantly from home using virtual technology, with travel across organisation boundaries and face-to-face meetings as required. Our current head quarters' base is in Bracknell (London House).

• The post holder will lead high-quality learning responses to patient safety incidents, driving meaningful improvements in care across our Trust.
• Coordinate and facilitate comprehensive patient safety reviews (PSRs), applying human factors and systems thinking with compassionate engagement with patients, families, and staff, ensuring sensitive and effective learning processes.
• Collaborate with clinical, corporate, and executive stakeholders to embed a just culture and endorse psychological safety.
• Deliver training on key learning response methodologies to support local teams in applying them.
• Present findings at internal forums and influence change at all levels.
• Support and inspire a culture of continuous learning and improvement in physical health, mental health, and children’s services.

The postholder will work 37.5 hrs per week, ideally 7.5 hours a day (exclusive of breaks) over five days. This is currently a Monday to Friday role.

About us

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we provide compassionate care and an inclusive environment where our people can flourish.

Our values at Berkshire Healthcare are:

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working together to develop innovative solutions

Your wellbeing is important to us. Benefits include:

• Flexible working options for work-life balance
• 27 days' annual leave rising with service + buy/sell option
• Generous NHS pension scheme
• Excellent learning and career development
• Cycle to Work and car leasing including electric vehicles
• Wellbeing tools and services
• Discounts at retailers and restaurants
• Staff networks to support equality and diversity
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites

Details

Date posted: 26 September 2025

Pay scheme: Agenda for change

Band: Band 8a

Salary: £57,888 to £64,880 per year

Contract: Permanent

Working pattern: Full-time

Reference: 371-CS303

Job location: Deputy Director of Nursing Patient Safety and Quality, London House, Bracknell, RG12 2UT

Disclosure and Barring Service Check: This post requires DBS disclosure under the Rehabilitation of Offenders Act. Applicants must have current UK professional registration.

Job responsibilities

• Relevant experience in patient safety and/or governance and leading patient safety learning responses.
• Leadership qualification or demonstrable equal level of understanding and experience.
• Excellent verbal and written communication, report writing experience and strong analytical skills.
• Experience in presentation and teaching.
• Dynamic, resourceful, pragmatic approach.

Person specification

Education/Qualifications/Training

• Master's Degree (or willingness to work towards) or equivalent level of experience
• Leadership qualification or demonstrable equal level of understanding and experience in leadership principles and practice
• Experience to deliver educational sessions and presentations
• Patient Safety Syllabus levels 1&2
• Recent training in systems-based patient safety methodologies and tools

Desirable:

• Clinical qualification (e.g., RGN, RMN)

Knowledge, Skills & Abilities

• Good understanding of national guidance influencing learning responses to patient safety incidents
• High level of communication skills for diverse audiences and sensitive information
• Excellent report writing, attention to detail, and objective analysis within a psychologically safe approach
• Advanced keyboard skills
• Dynamic, resourceful, pragmatic, and service-need focused
• Ability to develop and use multi-media materials for presentations
• Ability to apply critical appraisal skills and review evidence against national standards

Additional requirements

• Ability to travel to multiple sites

We are committed to equal opportunities and welcome applications from all sections of the community. Our accreditations include Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided if needed.

Interview will be held on 23rd Oct 2025.