Lead Technical Architect - HMRC - G6

Manchester Digital; United Kingdom; Hybrid; GBP 71,000 - 80,000; Full time

Job summary

A major government agency in the UK is looking for a Lead Technical Architect to join their Technical Architecture Team. This role is responsible for creating high-level technical roadmaps and designs to support the IT strategy. Ideal candidates will possess technical architecture experience in AWS, Opentext Documentum, and Pega Platform, along with a strong background in large-scale IT infrastructure. The position offers a competitive salary based on location and requires leadership skills for driving technology change. The agency promotes continuous improvement and offers a collaborative work environment.

Qualifications

• Broad IT Infrastructure background at enterprise scale.
• Experience working with AWS, Opentext Documentum, Pega Platform.
• Leadership in driving benefits from infrastructure technologies.
• Understanding of software delivery and hybrid cloud computing.
• Ability to influence strategic decisions regarding IT.

Responsibilities

• Create high-level solution designs and technical roadmaps.
• Provide technical governance for new or updated solutions.
• Deliver technical consultancy throughout service lifecycle.
• Manage requirements with HMRC business areas.

Skills

Technical architecture experience

Customer-focused technology change

Interpersonal skills

Agile methodologies

AWS knowledge

Opentext Documentum knowledge

Pega Platform knowledge

Education

Technical certification (e.g., AWS Certified Solutions Architect)

Tools

Confluence

Jira

ServiceNow

Job description

Full-time (Permanent) National - Minimum £71,725 - Maximum £79,481 London - Minimum £78,988 - Maximum £87,612
Published on 30 December 2025 Deadline 16 January 2026

Location

Leeds, Liverpool, Manchester, Newcastle‑Upon‑Tyne, Stratford, Telford, Worthing – Please note that due to workforce controls, Leeds, Newcastle and Stratford are only available to existing HMRC staff in these locations. HMRC staff based in Reading can also apply to move to Stratford in line with Migration path. HMRC staff based in 100PS can also apply to move to Stratford

About the job

Job summary

Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.

Visit our YouTube channel to watch the full series and come and discover your potential.

Recruitment

HMRC is recruiting two Lead Technical Architects to join the Technical Architecture Team within the Chief Digital Product Office (CDPO), part of the Chief Digital and Information Officer Group (CDIO). Both are lead roles with accountability for technology strategy and roadmap for products used within the Response, Exceptions & Analytics pillar of CDPO, while also influencing and overseeing implementations of these technologies outside that pillar.

HMRC is designing new systems, products, and processes around our customers to make it as easy as possible for them to connect with us. Our IT infrastructure is one of the largest and most dynamic in Europe, and we are now one of the most digitally advanced tax authorities in the world.

The Chief Digital Information Office runs the IT and Architecture behind tax services which deliver benefits to millions of individuals and business customers. We are building a team of outstanding people who will create and run these new and improved digital services.

This domain includes driving forward initiatives to stabilise the many Product Services and Architecture within CCG, ensuring compliance and governance from the Product Teams and Suppliers.

The successful candidate will:

• Create high‑level solution designs, service designs and technical roadmaps, underpinning our IT architecture and supporting HMRC’s IT strategy.
• Provide technical governance for new or updated solutions utilising the existing Group platforms, the introduction of new services or removal of end‑of‑life services.
• Deliver technical consultancy throughout the service lifecycle from project to service delivery.
• Manage requirements and work with HMRC business areas to ensure requirements are fed into the technology roadmaps.

Person specification

We are looking for a highly skilled leader who is:

• Credible, influential, and a team player with a proven track record in delivering customer‑focused technology change.
• Self‑motivated, a confident communicator with excellent interpersonal skills.
• Committed to continuous improvement in both personal and team performance.

To be successful in this role, you will need to demonstrate the following essential criteria:

• A broad IT Infrastructure background, working at large enterprise scale.
• Technical architecture experience working with at least two of the following: AWS, Opentext Documentum, Pega Platform.
• Proven experience of providing internal consultancy on potential uses and appropriateness of infrastructure technologies and driving benefits from these technologies.
• An understanding of large‑scale infrastructure technologies including but not limited to: Software Delivery, Hybrid Cloud Computing, Adoption of Platform‑as‑a‑Service (PaaS) and Software‑as‑a‑Service (SaaS) solutions, Infrastructure Security Controls.
• The ability to work with limited direction in challenging and unpredictable environments, playing a key role in influencing strategic decision making and understanding strategic consequences of IT decisions.
• A focused approach on strategic alignment of technical design and architecture to meet business growth and direction.
• Evidence of leading initiatives that would enhance the resilience of or migrate one of more of HMRC's case and content management services.
• Demonstrated expertise and hands‑on experience with OpenText, Pega, AWS, and other hyperscaler technologies.
• Delivered archiving and decommissioning of services and infrastructure to achieve operational savings.
• Utilised Confluence, Jira, and ServiceNow for collaboration and service management.
• Applied knowledge of Case and Content Management.
• Knowledge and experience of the HMRC IT estate.
• Experience working in an agile environment, with familiarity in agile methodologies such as DevOps, TDD, Scrum, and Kanban.
• Technical certification to the level of: Pega Certified Lead Solution Architect, Open Text Certified Documentum Administrator or Developer, AWS Certified Solutions Architect – Associate or Professional.
• Aiming to achieve professional IT qualifications such as TOGAF or CITP within the first 12 months of employment.