Key Holder

Ben Sherman Cotswolds; Tewkesbury; On-site; GBP 40,000 - 60,000; Part time

Job summary

A retail fashion company in Tewkesbury is seeking a part-time Key Holder to drive sales and maintain store standards. You'll be responsible for ensuring customers receive excellent service and that the store operates smoothly. The ideal candidate should have a strong retail background and be customer service-focused. Additional skills in IT and experience in premium fashion are desirable. This role offers the opportunity to be part of a dedicated team passionate about providing an exceptional shopping experience.

Qualifications

• Strong commitment to delivering outstanding customer service.
• Ability to maintain store standards and customer loyalty.
• Flexibility to meet the needs of the store.

Responsibilities

• Achieve sales targets by demonstrating passion for products and the brand.
• Open and close the store in absence of management.
• Process sales transactions in line with company guidelines.

Skills

Customer service focused

Good communication skills

Experience in retail industry

Job description

Key Holder - Part Time – 16 hours per week.

As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!

Purpose of the role:

To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.

Responsibilities:

• Achieve sales targets by demonstrating passion for the product and the brand
• Open and close the store when a member of management isn't there
• Provide accurate information about our product to the customer including features and benefits and stock availability
• Promote our multi-channel shopping options to ensure maximum customer satisfaction
• Provide an inviting and welcoming atmosphere for our customers
• Process sales transactions with care and in line with company guidelines
• Demonstrate flexibility in order to meet the needs of the store

Key Skills and Experience:

• Customer service focused
• Good communication skills
• Experience in retail industry

Desirable:

• Good IT skills
• Experience of working in a premium fashion brand

Compensation: To be discussed