Junior Business Analyst — Grow with IT Projects & Impact

Long View Systems; Scotland; On-site; GBP 39,000 - 53,000; Full time

Job summary

A well-regarded IT provider in the United Kingdom is seeking a Junior Business Analyst to enhance processes and deliver services to clients. The role requires 2+ years of experience in the IT industry, excellent documentation and communication skills, and proficiency with multiple technologies. You will work closely with technical teams and stakeholders, providing essential documentation and facilitating onboarding processes. This environment emphasizes collaboration and growth, offering a comprehensive benefits package and opportunities for career advancement.

Benefits

Comprehensive benefits package

Career growth opportunities

Engaging work environment

Qualifications

• 2+ years professional IT experience in a Business Analyst or Service Desk Technical Lead role.
• Experience with Service Desk operations and ticket process.
• Articulate and proficient in public speaking for presentations and workshops.

Responsibilities

• Perform needs analysis and document business processes.
• Work with technical teams to create documented processes.
• Assist in gathering documentation for Service Desk use.
• Develop test plans and facilitate onboarding processes.
• Maintain relations with operational stakeholders for needs analysis.

Skills

Excellent written communication

Excellent documentation skills

Public speaking skills

Problem-solving skills

Multitasking skills

Tools

SharePoint

Service Now

Microsoft Teams

Microsoft Office

SAP

Dynamics

Windows

Job description

A well-regarded IT provider in the United Kingdom is seeking a Junior Business Analyst to enhance processes and deliver services to clients. The role requires 2+ years of experience in the IT industry, excellent documentation and communication skills, and proficiency with multiple technologies. You will work closely with technical teams and stakeholders, providing essential documentation and facilitating onboarding processes. This environment emphasizes collaboration and growth, offering a comprehensive benefits package and opportunities for career advancement.