IT Desktop & Field Engineer - End-User & Telephony

DHU Healthcare; East Midlands; On-site; GBP 80,000 - 100,000; Full time

Job summary

A healthcare service provider in the East Midlands is seeking an IT Desktop and Field Engineer to join their team. The successful candidate will ensure the delivery of reliable IT and Telephony services, focusing on troubleshooting desktop issues and maintaining records of incidents. The role requires a proactive approach to incident management and a familiarity with operational IT processes. This full-time position offers a competitive salary with opportunities for further development.

Qualifications

• Experience in desktop and field engineering support.
• Ability to troubleshoot and resolve IT issues efficiently.
• Familiarity with IT & Telecoms services.

Responsibilities

• Provide IT support to users across multiple locations.
• Conduct regular operational checks to prevent incidents.
• Maintain records of incidents and resolutions.

Skills

Desktop support

Incident management

Telephony systems

Job description

A healthcare service provider in the East Midlands is seeking an IT Desktop and Field Engineer to join their team. The successful candidate will ensure the delivery of reliable IT and Telephony services, focusing on troubleshooting desktop issues and maintaining records of incidents. The role requires a proactive approach to incident management and a familiarity with operational IT processes. This full-time position offers a competitive salary with opportunities for further development.