IT Cloud Infrastructure Specialist

ZipRecruiter; Manchester; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading IT solutions provider is seeking an IT Cloud Infrastructure Specialist to join its IT team. This role involves building and maintaining IT systems across Azure and on-premises environments, ensuring infrastructure security and reliability. Ideal candidates will have 5–7 years of relevant experience, strong networking skills, and a passion for troubleshooting complex issues. The position offers a hybrid work schedule, combining remote and office elements, along with comprehensive benefits including paid holidays and flexible time off.

Benefits

10 Paid Holidays

Flexible Time Off

401(k) Company Match

Health, Dental, and Vision Insurance

HSA and FSA

Occupational Accident Insurance

Company-Paid Life Insurance Policy

Employee Assistance Program (EAP)

World-class paid training program

Qualifications

• 5–7 years of experience managing Azure infrastructure.
• Strong expertise in on-premises datacenter operations.
• Proficient with access management platforms.
• Experience with endpoint management tools.
• Knowledge of network security best practices.

Responsibilities

• Build, configure, and maintain Azure infrastructure services.
• Manage physical datacenter systems and networking equipment.
• Troubleshoot and resolve issues in cloud and on-premises systems.
• Collaborate with IT leadership to ensure compliance requirements.

Skills

Azure infrastructure management

Networking (Fortinet, VMware/Hyper-V)

Endpoint management tools

Communication skills

Problem-solving

Tools

Azure

Entra ID

Okta

Microsoft 365/O365

NinjaOne

Job description

OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power companies across the U.S.

With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year.

OWL Services’ companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo’s Deployment Excellence Award in its first-ever class of awardees in the EV Charging Recognition Program.

Overview

About this role: OWL Services is looking for a IT Cloud Infrastructure Specialist to join our IT team. This is a hands-on technical role responsible for building and maintaining IT systems across Azure and on-premises environments. You’ll be a key contributor ensuring our infrastructure is secure, reliable, and ready to scale with the business.

This role is ideal for someone who enjoys working across both cloud and physical datacenter technologies, troubleshooting complex problems, and driving improvements in modern IT environments. This position will be a hybrid schedule from any of our major branch locations.

Responsibilities

• Build, configure, and maintain Azure infrastructure services including VMs, networking, RBAC, monitoring, cost management, and backup/recovery solutions.
• Manage and support physical datacenter systems, including networking equipment, firewalls, virtualization platforms (VMware/Hyper-V), and backup solutions.
• Implement and manage and access controls across Entra ID, Okta, MFA, and other IAM frameworks.
• Troubleshoot and resolve issues across cloud and on-premises systems, ensuring minimal downtime and operational continuity.
• Assist in infrastructure modernization initiatives, including migrating legacy systems to cloud-first or colocation environments.
• Maintain clear and accurate documentation of system builds, configurations, network diagrams, and operating procedures.
• Collaborate with IT leadership, security, and external partners to ensure infrastructure aligns with organizational standards and compliance requirements.
• Successfully manage and deliver long-term projects by demonstrating strong organizational skills and ensuring initiatives are carried through to completion.
• Stay current with emerging cloud and infrastructure technologies and recommend improvements for scalability, cost efficiency, and performance.

Requirements

• 5–7 years of hands-on experience managing Azure infrastructure (IaaS, PaaS, RBAC, cost management, monitoring, networking).
• Strong technical expertise in on-premises datacenter operations—including networking (Fortinet firewalls, switches, routers), virtualization (VMware/Hyper-V), and storage systems.
• Proficiency with and access management platforms such as Entra ID (formerly Azure AD), Intune, and Okta.
• Experience with endpoint and systems management tools (NinjaOne, ConnectWise, Microsoft 365/O365).
• Knowledge of network security best practices and experience supporting secure architectures (Zero Trust, PAM, MFA).
• Proven ability to deliver infrastructure projects independently and resolve complex technical issues.
• Strong communication skills, with the ability to document technical processes clearly and collaborate across teams.

Compensation and Benefits

• 10 Paid Holidays
• Flexible Time Off
• 401(k) Company Match
• Health, Dental, and Vision Insurance
• HSA and FSA
• & Occupational Accident Insurance
• Company-Paid Life Insurance Policy
• Employee Assistance Program (EAP)
• World-class paid training program for you to learn the skills for long term career success.