IT Apprentice 2024

Tribeca Technology Group; Sittingbourne; On-site; GBP 18,000 - 22,000; Full time

Job summary

A fast-growing IT company is seeking an IT Apprentice to join their Service Desk Team in Sittingbourne, UK. You will receive hands-on training, resolving IT issues under the guidance of experienced staff. Responsibilities include answering client queries, gaining experience with technologies like Active Directory and Microsoft Exchange, and assisting in office projects. Ideal candidates show enthusiasm for technology and a commitment to learning, though prior qualifications in IT are advantageous but not essential. This role leads to a Level 3 qualification in Information Communications Technology.

Qualifications

• Enthusiastic about technology and IT.
• Willingness to learn from experienced team members.
• No specific prior experience is essential.

Responsibilities

• Answer calls and emails and resolve IT problems.
• Visit London sites for office moves and projects.
• Gain exposure to various IT systems and technologies.

Skills

Enthusiasm

Commitment to learn

Basic IT knowledge

Education

GCSE or A Level in IT

Tools

Active Directory

Microsoft Exchange & 365

Microsoft Servers

Cloud Systems

VMware

vSphere

HyperV

Job description

Build your IT career at the fastest growing IT company in Kent

As an IT Apprentice you will be joining our Service Desk Team, who are responsible for answering calls and emails from our clients

You’ll sit with experienced members of the team who will give you tasks to do and teach you about our clients systems, and how to resolve their IT problems.

During your apprenticeship you will be answering the phone and resolving issues yourself. You will be using the IT knowledge that you will gain at college, on the job, and through our internal training programme.

You’ll also visit London sites, helping with office moves and projects as they come up. Our goal is to give you the training you need to earn a place on our service desk team.

You’ll be trained by our internal trainer in a block learning format, and within 12 months, gain a Level 3 qualification as an Information Communications Technician.

While in the role you will gain exposure to:

• Active Directory
• Microsoft Exchange & 365
• Microsoft Servers
• Cloud Systems
• Virtualisation (VMware, vSphere, HyperV)
• Office Operation Systems

You will learn how to configure & maintain:

• Switches
• Routers
• VLANs
• Firewalls
• SANs
• Servers
• PCs

We have a track record of apprentices staying with us for the long run and establishing their careers.

It is advantageous to have a GCSE or an A Level in IT, but not essential. What’s most important is your enthusiasm and commitment to learn.

If you would like to apply then Please click ‘apply now’. We would love to see your CV!