Interim Service Manager – Urgent Treatment Centre (UTC)

First Clinical Ltd; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare provider in London is seeking an operational manager for the Urgent Treatment Centre. You will provide effective management support, work closely with clinical teams, and ensure that quality and performance targets are met. This role is crucial for managing patient flow and developing relationships across departments. Candidates should have strong leadership skills and a focus on high-quality patient experience.

Responsibilities

• Provide timely operational management support to the Urgent Treatment Centre.
• Function as a key member of the UTC’s management team.
• Work alongside other leaders to achieve performance targets.
• Develop lasting solutions to challenges.
• Provide operational management support in partnership with Lead Clinicians.
• Ensure safe patient flow through the Department.
• Develop and sustain relationships with other specialties.

Job description

Responsibilities

• To provide timely, effective, proactive operational management support to the Urgent Treatment Centre.
• Function as a key member of the UTC’s management team, taking full responsibility for actions and for keeping other team members fully informed at all times.
• Work alongside the other leaders in ensuring that all performance and quality targets are achieved.
• Developing and implanting lasting solutions to challenges in conjunction with clinical and managerial colleagues.
• Provide professional, general and operational management support to the UTC, working in partnership with the Lead Clinicians and others to deliver a high quality and a responsive service.
• Provide knowledgeable credible operational support to the Department, ensuring that the flow of patients through the Department is managed, safe and supports a good patient experience.
• Take a lead role in developing and sustaining the relationship between other specialties, and in particular the Emergency Department to establish excellent relationships, strong interface pathways and clear mechanisms for escalation of problems and performance tracking.

Contract details vary by posting and include location, start date and duration. See recruiting portal for specific postings and requirements.