Intelligent Automation Technical Lead

Arch; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading insurance technology company seeks an Intelligent Automation Technical Lead to oversee AI project development and manage offshore resources. This role requires strong leadership in analytics and automation, preferably within insurance, with a focus on improving business operations through innovative solutions. Excellent critical thinking and communication skills are essential for success in a collaborative environment. Flexible candidates comfortable with tackling complex challenges are encouraged to apply.

Qualifications

• Proven history of people/project/thought leadership & collaboration.
• Significant experience in analytics or automation, ideally in insurance.
• Demonstrable experience in management of analytics or automation.

Responsibilities

• Own the technical delivery of intelligent automation solutions.
• Manage offshore intelligent automation technical resources.
• Create automation solution designs according to best practices.

Skills

Leadership

Collaboration

Critical thinking

Flexibility

Communication

Experience with LLMs

Education

University degree in Computer Science, Engineering, Data Analytics, or equivalent quantitative disciplines

Tools

Python

Job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Intelligent Automation Technical Lead

The Position

Strategic Analytics is a growing team at Arch that has established itself as a driving force in how the business is run. This is achieved through the implementation of real‑time analytic and automation solutions that improve profitability and growth. To broaden its impact, the team has expanded its focus to deliver business‑driven intelligent automation capabilities that combine internal/external data, Intelligent Document Processing to produce tangible value for the broader organization. This includes working with artificial intelligence/machine learning, computer vision, NLP, OCR/IDP, and algorithmic‑based actions.

As the Technical Lead of the Intelligent Automation practice, you will lead the development of end‑to‑end AI projects and provide high level technical oversight and guidance to the existing RPA team to improve digital operations. You will partner closely with the Intelligent Automation Business Lead and Head of Automation to design, develop, and implement AI solutions by applying the right mix of technologies across the underwriting and claims functions. You will manage and mentor offshore resources. This function will build and maintain a competitive advantage through increased speed and agility.

Job Responsibilities

• Owning the technical delivery of intelligent automation solutions, working closely with the Business Engagement Lead to deliver value to business units
• Hands‑on management of offshore intelligent automation technical resources
• Creating automation solution designs in line with industry best practices
• Understand and advise on intelligent automation cost optimisation, considering concepts such as tokenisation etc.
• Act as subject matter expert for intelligent automation solutions and their underlying technologies
• Design and execute technical and business focused proof‑of‑concepts to evaluate the business value of AI coordinating between data engineers/scientists, business partners and vendors
• Work with various teams to help create Arch’s AI Centre of Excellence

Required Skills/Experience

• Proven history of people/project/thought leadership & collaboration
• Significant experience working within an analytics / automation role, with some / all of that time within the insurance industry
• Demonstrable experience in an Analytics/Automation management position
• Comfortable handling ambiguous concepts and breaking down complex problems into manageable pieces
• Excellent critical thinking skills in order to tackle complex data challenges
• Ability to communicate effectively to different target audiences
• Comfortable working in a fast paced and highly collaborative global team
• Flexibility – able to meet changing requirements and priorities
• Real world experience applying LLMs to a business problem

Desired Skills/Experience

• Insurance business process analysis, process improvement and automation experience
• Experience leading multidisciplinary teams for delivering technology solutions
• Experience defining technology requirements designed to enhance business processes and business optimization
• Python development experience

Education

• University degree in Computer Science, Engineering, Data Analytics, or equivalent quantitative disciplines

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

14101 Arch Europe Insurance Services Ltd