Integrated Planning and Capacity Manager

Railpen; Darlington; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Railpen is seeking an Integrated Planning and Capacity Manager to enhance resource planning and operational initiatives within its Member Services team in Darlington. This role is pivotal in optimizing resource utilization and embedding planning best practices across departments. The ideal candidate will possess strong analytical abilities, effective communication skills, and collaborative experience in enterprise planning. Employees enjoy a range of benefits including a competitive salary, generous leave, and wellness programs, alongside a commitment to diversity and inclusion.

Benefits

28 days annual leave plus bank holidays

Generous annual bonus plan

Private Medical Insurance

Employee assistance programme

Flexible working options

Paid volunteering days

Qualifications

• Strong background in enterprise-wide planning and capacity management.
• Ability to optimise resources across complex change portfolios.
• Proven experience in designing and delivering management information (MI).

Responsibilities

• Develop integrated planning models and manage capacity.
• Drive continuous improvement in delivery processes.
• Work collaboratively with Delivery Leads, Resource Managers, and Project Managers.

Skills

Analytical skills

Problem-solving

Communication

Interpersonal skills

Tools

Project for the Web

Job description

Integrated planning and Capacity Manager

An exciting opportunity for an Integrated Planning and Capacity Manager to join our Member Services team on a permanent basis, based out of our Darlington office. (hybrid working).

Who we are

Railpen is responsible for the safekeeping and investment of around £34 billion in assets and the administration of several pension schemes, including the Railways Pension Scheme, one of the UK's largest and longest established pension funds.

Our heritage of looking after the pension needs of the rail industry and its employees gives us our name and our unique outlook on how we serve our members. Railpen takes a holistic view, focusing on how we serve members today and how we can positively impact the communities and the world they will retire into.

To learn more about Railpen including our values, culture and purpose, visit our LinkedIn Life page here .

The role

We’re looking for a strategic and collaborative professional to join our Member Services Business Unit as anIntegrated Planning and Capacity Manager. This newly created role will report directly tothe Head of Change Integration, and will be instrumental in shaping how we plan and allocate resources across change and operational initiatives.

The successful candidate will work closely withDelivery Leads, Resource Managers, and Project Managersacross the enterprise to optimise resource utilisation and support our member-first ethos. You’ll be responsible for developing integrated planning models, managing capacity, and driving continuous improvement in how we deliver change.

This is a unique opportunity to bring your expertise and help define the role from the ground up, embedding planning best practices and tools likeProject for the Webto streamline our planning and reporting.

The person

We’re seeking a strategic and collaborative professional with a strong background in enterprise-wide planning and capacity management. The ideal candidate will bring senior-level experience and a proven ability to optimise resources across complex change portfolios and the ability to design and deliver management information (MI) to support cross-functional change.

To be successful in the this role you will possess excellent analytical and problem-solving skills and the ability to structure complex information into clear, accessible formats. You will have effective communication and interpersonal skills and be a confident and engaging presenter, capable of influencing across stakeholder groups including C-suite. A Collaborative mindset with a focus on alignment and high standards and the ability to champion and embed best practice across teams.

Our values of integrity, community and alignment are the guiding principles that influence our behaviour. They help us make decisions and shape our relationships with others. They’re what we stand for.You will actively demonstrate our values, helping to create a safe environment, to place the needs of the community above oneself and, through a culture of ‘fair challenge’, align to the best interests of our members.

What we can offer you Rewarding you

• A competitive salary (depending on experience)

• 28 days annual leave plus bank holidays

• Generous annual bonus plan

• We provide membership of the Railways Pension Scheme, a Defined Benefit arrangement under which you get a pension for life and a lump sum when you retire, based on your length of service and pay

• 4x Life Assurance cover

• Colleague referral scheme

Heath & Wellbeing

• Private Medical Insurance

• Employee assistance programme

• Health cash plan

• Eye care vouchers

• Flu vaccination

Lifestyle

• We support hybrid and flexible working along with very generous family leave including 12 months full pay maternity leave and 6 months full pay paternity leave

• Buy and sell holidays

• Give as you earn scheme

• Paid volunteering days

• Flexible half days leave

• Electric vehicle leasing

• Cycle to work scheme

Next Steps

Please apply for the apply button or visit Careers Page by 31st August 2025.

Railpen is committed to creating an inclusive and diverse environment, we value diversity and welcome people from all backgrounds and walks of life