Information Governance Officer

Moorfields Eye Hospital, London, Fellowship; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading ophthalmic care institution is seeking an experienced Information Governance Officer to support data protection and compliance initiatives. The role involves managing inquiries, coordinating Freedom of Information requests, and delivering training. Ideal candidates have strong organizational skills and a degree in a relevant field. This position offers a competitive salary and a range of employee benefits in a supportive work environment.

Benefits

Competitive salary

NHS Pension Scheme

24/7 independent counselling support

Career-long learning and development opportunities

Free Pilates classes

Qualifications

• Experience in an Information Governance role is essential.
• Knowledge of the Data Protection Act 2018 is desirable.
• Experience with audits and compliance is beneficial.

Responsibilities

• Manage operational enquiries regarding Information Governance.
• Monitor and process Freedom of Information requests.
• Deliver Data Security Awareness training sessions.
• Assure compliance with Data Security & Protection Toolkit.

Skills

Organizational skills

Communication abilities

Attention to detail

Education

First degree or equivalent in Information Governance

Tools

Data Security & Protection Toolkit

Job description

Overview

YOU MAKE US MORE

Join Moorfields Eye Hospital NHS Foundation Trust

At Moorfields, people’s sight matters—and so do the people who make it possible. For over 200 years, Moorfields has been at the forefront of ophthalmic care, research, and education. With more than 2,300 dedicated team members and over 700,000 patients seen annually across our City Road site and 22 networked sites, we are proud to be a global centre of excellence. We're also a vibrant community where kindness, equity and excellence shape every aspect of our work. Whether it’s pioneering research through our partnership with UCL Institute of Ophthalmology and Moorfields Biomedical Research Centre or training the next generation of global eye care leaders, we’re united by one mission—delivering world-class eye health, sustainably and at scale. And we’re just getting started. From 2027, we’ll move to our brand-new Oriel site in St Pancras, Camden—a state-of-the-art centre that will unite eye care, research, and education under one roof. This groundbreaking facility, developed in partnership with UCL Institute of Ophthalmology and Moorfields Eye Charity, will enable transformative innovation and collaboration like never before. Could you be part of this future? Make us more.

Job Overview

We are seeking a proactive and detail‑focused Information Governance Officer to join our Information Governance (IG) team at Moorfields. This is an exciting opportunity to support the delivery of the Trust’s Information Governance strategy, ensuring we meet our data protection, security, and compliance obligations across the organisation.

You will play a key role in responding to IG enquiries, supporting Freedom of Information (FOI) processes, maintaining IG records and systems, and assisting with Data Security & Protection Toolkit requirements. This role is ideal for someone with excellent organisational skills, strong communication abilities, and an interest in developing their career within information governance and data protection.

Responsibilities

• Manage day-to-day operational enquiries within the organisation against compliance with Information Governance/Data Protection.
• Monitor, co-ordinate and process all requests under the Freedom of Information Act and Environmental Information Regulations and the Trust’s procedure for dealing with information requests.
• Deliver Data Security Awareness training sessions to the organisation where required.
• Support the IG team with production and collection of evidence for the annual Data Security & Protection Toolkit.
• Undertake audit activity in relation to information governance.
• Deputise for the Information Governance Compliance Officer as required.
• Support the IG team with identifying data flows, information assets and associated risks.
• Provide IG secretarial support including arranging meetings, minuting and note taking.
• Provide administrative support as required by the IG team.
• Plan, organise and coordinate information asset management including Data Protection Impact Assessments for new and existing systems/processes involving personal data; organise meetings as appropriate.
• Coordinate information asset management and data flow mapping; support maintenance of data flow mapping and Information Asset Management.
• Monitor and update IG intranet pages and assist with incident investigations as required.
• Arrange logistical support for events, briefings, meetings and workshops to assist the IG team in delivering their work.
• Provide support to maintain policies, procedures and learning materials; assist the Trust’s Information Asset Owner and Administrators with access to training and systems.
• Attend meetings on behalf of the IG team as required and report to line management; work autonomously with initiative and effective workload prioritisation.

What’s in it for You?

At Moorfields, we invest in you—your growth, your wellbeing, your future.

• Competitive salary (including high-cost area supplement)
• Membership of the NHS Pension Scheme
• 24/7 independent counselling support
• Career-long learning and development opportunities
• Excellent transport connections
• Access to NHS and Blue Light discount schemes
• Free Pilates classes
• Full support and training to develop your skills

And so much more! To see the full range of benefits we offer please view our Moorfields benefits leaflet.

Detailed Job Description And Main Responsibilities

• Act as the first point of contact for information governance enquiries.
• Assist with the production and collation of evidence to support compliance with the Data Security & Protection Toolkit.
• Monitor and coordinate FOI requests; create performance reports and escalate issues in line with the FOI process.
• Plan and deliver staff training to raise awareness of information governance, including induction and mandatory training (face-to-face and e-learning).
• Create FOI performance reports against key performance indicators for governance committees.
• Assist with updating policies, procedures and learning materials.
• Support Information Asset Owners and Administrators with access to training and systems; assist with data flow mapping and information asset management.
• Order and receive IG stock; manage information asset management platforms and keep entries updated.
• Maintain information governance enquiries and knowledge management databases; support incident investigations as required.
• Monitor IG intranet pages and coordinate events, briefings, meetings and workshops.
• Coordinate information asset management for Data Protection Impact Assessments; organise Information Committee governance meetings and take minutes.
• Provide administrative support to the Head of Information Governance and attend meetings as required.
• Work autonomously, be proactive, and manage conflicting deadlines.
• Ability to travel to Moorfields satellite sites as needed.

Person Specification

Experience

Essential criteria

• First degree or equivalent experience in an Information Governance role

Desirable criteria

• Knowledge of key legislation, especially the Data Protection Act 2018
• Knowledge of the Data Security & Protection Toolkit

• Experience of working in information governance or a similar governance/compliance area
• Experience of undertaking audits

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, DBS disclosure and two references. We do not offer visa sponsorship unless stated in adverts. Consider this before applying.

Our commitment to equality, diversity and inclusion is at the heart of our culture. We encourage applications from under-represented candidates, including BAME and Disabled candidates, as we work towards a representative workforce.

Moorfields is a flexible working organisation. We support work-life balance and offer flexible working where possible. If we receive sufficient applications, we may close the ad before the closing date.

If you would like to discuss reasonable adjustments before applying or would like an accessible version of recruitment documents, please contact the recruitment team at [e-mail] or visit https://www.moorfields.nhs.uk/work-for-us.

Employer certification / accreditation

Documents to download:

• Moorfields Information Officer Job Description (PDF, 480.6KB)
• Staff Benefits (PDF, 865.7KB)
• MEH Privacy Notice (PDF, 138.0KB)

Apply online now

Further details / informal visits contact

Name: Insiya Taibjee – Job title Information Governance Manager – Email: [e-mail] – Tel: [phone]

Additional information

Jonathan McKee – Head of Information Governance – [e-mail]