INBOUND SALES AND CUSTOMER SERVICE AGENT

Talentsure; East Hampshire; On-site; GBP 24,000 - 29,000; Full time

Job summary

A leading drainage and services company is seeking an Inbound Sales Executive in Ringwood, Hampshire. This role involves being the first point of contact for inbound inquiries, providing exceptional client service, and maintaining records in the CRM system. The ideal candidate should possess a genuine passion for sales and excellent communication skills. Additional benefits include flexible working hours and opportunities for professional growth. Apply now for this exciting opportunity!

Benefits

Flexible working hours

Company pension

Exclusive employee discounts

Regular team events and social activities

Excellent opportunities for training and career advancement

Qualifications

• Genuine passion for sales with a desire to meet and exceed targets.
• Ability to build rapport quickly and deliver tailored solutions.
• Commitment to providing five-star customer service.

Responsibilities

• Be the first point of contact for inbound calls and emails.
• Provide exceptional service to existing clients and build lasting relationships.
• Maintain accurate records of customer interactions.

Skills

Sales Enthusiast

Excellent verbal and written communication

Customer Service Champion

Quick-thinking Problem Solver

Team Player

Job description

Inbound Sales Executive

Location: Ringwood, Hampshire

Hours: Monday – Thursday 8am – 5.30pm, Friday 8am – 4pm and Saturday 8am – 3pm (Saturdays are 1in2 and with time off in lieu)

Contract: Full Time, Permanent

Salary: Up to £29,000 D.O.E

Inbound Sales & Customer Success Executive

We are seeking a highly motivated Inbound Sales Executive to join our client, a leading drainage and services company in the South of the UK. This is a brilliant opportunity to be at the forefront of their customer engagement strategy, playing a crucial role in both generating revenue and ensuring client satisfaction.

About The Opportunity

Our client is a rapidly expanding, innovative leader in the local services sector, known for its commitment to excellence. They are passionate about providing top-notch solutions and pride themselves on a close-knit, dynamic team culture. This is your chance to join a young, vibrant company where new ideas are embraced, and professional growth is actively encouraged.

Your Day-to-Day Role Will Involve

• Customer & Sales Engagement: Be the first point of contact for inbound calls and emails. You’ll expertly assess customer drainage needs and convert these enquiries into sales, managing leads efficiently from start to finish.
• Client Support: Provide exceptional service to existing clients, swiftly resolving issues and building lasting relationships to ensure satisfaction.
• Administration: Maintain accurate records of all customer interactions and transactions, ensuring their CRM system is kept up to date.
• Collaboration: Work closely with the operations and wider team to guarantee a seamless end-to-end customer experience.

What We’re Looking For

We are looking for a Customer Success and Admin Executive who is passionate about sales and service.

• Sales Enthusiast: A genuine passion for sales with a strong desire to meet and exceed targets.
• Communication Pro: Excellent verbal and written skills, with the ability to build rapport quickly and deliver tailored solutions.
• Customer Champion: A strong commitment to providing five-star customer service in every interaction.
• Problem Solver: Quick-thinking and proactive, with an ability to resolve issues effectively.
• Team Player: Happy to work collaboratively and contribute positively to a vibrant team dynamic.

Additional Benefits Include

• Flexible working hours
• Company pension
• Exclusive employee discounts
• Regular team events, and social activities
• Excellent opportunities for ongoing training, professional development, and career advancement.

Ready to take on a rewarding role in a growing business? Apply now to be considered for this exciting opportunity!