In-Branch Banking Customer Care Advisor

Barclays UK; Newport; On-site; GBP 27,000; Full time

Job summary

A leading financial institution is seeking a Customer Service Advisor in Newport, UK. This role involves providing exceptional customer service and resolving queries via various channels. Candidates should possess strong communication skills and a passion for helping others. The position offers a competitive salary of £26,500 along with comprehensive benefits, including private medical insurance and a pension plan. Join a collaborative team dedicated to customer care and personal development.

Benefits

Pension plan

Private medical insurance

Life insurance

Income protection

Qualifications

• Previous experience in customer service or related fields.
• Ability to provide resolutions for customer queries.
• Strong communication skills and team-oriented mindset.

Responsibilities

• Provide resolutions for customer queries using multiple channels.
• Deliver exceptional customer service and support.
• Collaborate with internal teams to meet client needs.

Skills

Empathy

Customer service

Communication

Team collaboration

Job description

A leading financial institution is seeking a Customer Service Advisor in Newport, UK. This role involves providing exceptional customer service and resolving queries via various channels. Candidates should possess strong communication skills and a passion for helping others. The position offers a competitive salary of £26,500 along with comprehensive benefits, including private medical insurance and a pension plan. Join a collaborative team dedicated to customer care and personal development.