Impactful Customer Service Advocate (Part-Time)

Talent Sure Recruitment Limited; England; On-site; GBP 25,000; Part time

Job summary

A leading UK charity is seeking a part-time Customer Service Advisor to join their team in Poole, Dorset. In this role, you will deliver outstanding support across various channels and handle administrative tasks. The ideal candidate should possess excellent customer service skills, organized with great attention to detail, and ideally have some contact center experience. This position offers a dynamic work environment where flexibility and teamwork are essential. Join us for a fulfilling role that makes a positive impact.

Qualifications

• Proven customer service skills, particularly in phone-based communication.
• Educated to GCSE level (or equivalent) in English and Maths.
• Strong organizational skills and a high level of accuracy.

Responsibilities

• Deliver outstanding support across multiple channels to customers and volunteers.
• Handle a wide range of administrative duties, including processing financial data.
• Assist with online event listings and manage volunteer enquiries.
• Ensure accurate and confidential handling of data adhering to GDPR.

Skills

Customer service skills

Organizational skills

Attention to detail

Phone-based communication

Education

GCSE level in English and Maths

Tools

Databases

Enterprise Resource Planning (ERP) systems

Job description

A leading UK charity is seeking a part-time Customer Service Advisor to join their team in Poole, Dorset. In this role, you will deliver outstanding support across various channels and handle administrative tasks. The ideal candidate should possess excellent customer service skills, organized with great attention to detail, and ideally have some contact center experience. This position offers a dynamic work environment where flexibility and teamwork are essential. Join us for a fulfilling role that makes a positive impact.