Hybrid Operations & Process Improvement Analyst

OCU; Stockport; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading company in business improvement is looking for an experienced Business Analyst to join their team in Stockport with some hybrid working available. The role involves supporting business improvement initiatives, project coordination, and leveraging Microsoft 365 and Power Platform solutions. The ideal candidate will possess strong problem-solving skills, have an understanding of business processes, and experience in project coordination. This is a full-time position with opportunities for career development.

Benefits

Hybrid working options

Career development opportunities

Qualifications

• Good communication skills and comfortable working with a variety of people.
• Organised, reliable, and able to take ownership of tasks.
• Curious mindset focused on understanding processes.
• Experience in root cause analysis and problem-solving techniques.
• Basic understanding of Microsoft 365 tools.
• Keen interest in learning automation or digital tools.
• Experience in project coordination or digital transformation is desirable.
• Exposure to Microsoft Power Platform.

Responsibilities

• Identify key business issues, perform root-cause analysis, and develop improvement plans.
• Support coordination of small projects and business improvement initiatives.
• Schedule meetings and follow up with stakeholders.
• Support delivery teams by organising improvement activity.
• Work with teams to understand processes and document activities.
• Manage weekly PULSE and monthly reporting.
• Support development of simple digital solutions using Microsoft 365 tools.
• Assist with testing new workflows prior to release.
• Organise and maintain system documentation.
• Demonstrate interest in digital tools and automation.
• Provide basic support to colleagues adopting new systems.

Skills

SQL

Agile

Business Analysis

Visio

Waterfall

Business Process Modeling

Requirements Gathering

User Acceptance Testing

Business requirements

SDLC

Systems Analysis

Data Analysis Skills

Tools

Microsoft 365

Power Platform

Job description

A leading company in business improvement is looking for an experienced Business Analyst to join their team in Stockport with some hybrid working available. The role involves supporting business improvement initiatives, project coordination, and leveraging Microsoft 365 and Power Platform solutions. The ideal candidate will possess strong problem-solving skills, have an understanding of business processes, and experience in project coordination. This is a full-time position with opportunities for career development.