Hybrid Junior Application Support & Data Reporting

Royal London Group; Plymouth; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading financial services provider in Plymouth seeks a Junior Application Support Analyst to provide IT support and manage system configurations. The candidate will work in a hybrid setting, offering a chance to engage with various stakeholders. The role demands strong problem-solving skills, attention to detail, and experience in IT support, ideally within financial services. The company offers a supportive environment with numerous benefits, fostering personal and professional growth.

Benefits

28 days annual leave

Up to 14% employer matching pension scheme

Private medical insurance

Qualifications

• Previous experience providing 1st and 2nd line IT Support.
• Ability to present information clearly at varying levels.
• Experience working in a Financial Services Organisation preferred.

Responsibilities

• Provide 1st and 2nd line support to the business.
• Conduct rigorous testing before rolling out system changes.
• Run operational reporting using SSMS and Power BI.
• Analyse and escalate technical data issues.

Skills

Problem solving

Analytical skills

Attention to detail

Organisational skills

Data manipulation software knowledge (SQL)

Job description

A leading financial services provider in Plymouth seeks a Junior Application Support Analyst to provide IT support and manage system configurations. The candidate will work in a hybrid setting, offering a chance to engage with various stakeholders. The role demands strong problem-solving skills, attention to detail, and experience in IT support, ideally within financial services. The company offers a supportive environment with numerous benefits, fostering personal and professional growth.