Human Resources Operations Manager

Alexander Lloyd; Woking; On-site; GBP 50,000 - 70,000; Full time

Job summary

A financial services organization in Woking seeks an HR Operations Manager to oversee the employee lifecycle and manage external partnerships. The successful candidate will lead operational aspects such as onboarding and benefits administration, and will contribute to strategic HR initiatives aimed at improving efficiency. The ideal applicant has a CIPD Level 5 and experience in HR operations, with strong analytical and stakeholder management skills.

Qualifications

• Proven experience in HR operations or a similar role with exposure to payroll, benefits administration, and HR systems.
• Strong stakeholder management skills, with the ability to collaborate effectively with internal teams and external providers.
• Demonstrated ability to manage multiple priorities and deliver results in a fast-paced environment.

Responsibilities

• Lead all operational aspects of the employee lifecycle, including onboarding, role changes, and exits.
• Manage relationships with external partners ensuring service excellence and compliance.
• Administer employee benefit schemes, ensuring accuracy and timeliness.

Skills

CIPD Level 5 (or equivalent)

HR operations experience

Stakeholder management

Analytical thinking

Attention to detail

Education

CIPD Level 5

Job description

Alexander Lloyd is delighted to be exclusively partnering with a financial services organisation, on the recruitment of an HR Operations Manager.

You will be responsible for ensuring smooth and efficient management of the employee lifecycle, maintaining strong relationships with external partners, and overseeing the delivery of key HR operational processes and benefits programs. This role plays a critical part in supporting both day-to-day HR activities and the implementation of strategic initiatives that drive business success.

Key Responsibilities

• Lead all operational aspects of the employee lifecycle, including onboarding, role changes, and exits, ensuring a consistent and positive employee experience.
• Manage relationships with external partners such as HR systems providers, benefits consultants, vendors and legal advisors, ensuring service excellence and compliance.
• Administer employee benefit schemes, ensuring accuracy, timeliness, and adherence to company policy and statutory requirements.
• Coordinate and oversee the annual review and renewal of corporate benefits, including life assurance, income protection, and private medical insurance programs.
• Review monthly payroll data for accuracy and compliance prior to final approval by the Finance Director.
• Develop and deliver strategic HR projects that enhance operational efficiency and align with broader business and people strategies.

Skills and Experience

• CIPD Level 5 (or equivalent)
• Proven experience in HR operations or a similar role with exposure to payroll, benefits administration, and HR systems.
• Strong stakeholder management skills, with the ability to collaborate effectively with internal teams and external providers.
• Excellent attention to detail, analytical thinking, and problem-solving capabilities.
• Demonstrated ability to manage multiple priorities and deliver results in a fast-paced environment.
• Sound understanding of employment legislation and HR best practices.

Please quote 52001 when calling Martin at Alexander Lloyd or email them at [e-mail]. This is only one of many vacancies we are handling, Alexander Lloyd Human Resources Recruitment Solutions is the leading recruiter for HR Director, Manager, Business Partner, Learning & Development, Internal Communications, Talent Acquisition and Reward opportunities across Surrey, Sussex, Kent and London.

Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role.