HR Operations Associate

C & C search; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A recruiting agency in London is seeking an HR Operations Associate to ensure smooth HR operations. Responsibilities include HR administration, onboarding, payroll support, and compliance tasks. Ideal candidates will have experience in HR roles and a strong attention to detail. This position offers the opportunity to be part of a dynamic HR team fostering inclusion and equity in the workplace.

Qualifications

• Proven experience as an HR Administrator, Assistant, or similar role.
• Knowledge of employment law (desirable).
• Strong organisational and time management skills.

Responsibilities

• Provide comprehensive administrative support to the HR team.
• Coordinate new starter and leaver process.
• Support payroll reporting and benefits administration.
• Assist with system updates and compliance processes.

Skills

HR Administration

Organisational skills

Communication

Attention to detail

Confidentiality

Tools

HRIS systems (HiBob)

Job description

C&C Search is currently recruiting for this new opportunity.

HR Operations Associate

Location: Central London

Industry: Asset Management

Department: Human Resources

Reports to: HR Business Partner / HR Operations Lead

About the Role

We are seeking a highly organised and proactive HR Operations Associate to join our dynamic Human Resources team. This role is pivotal in ensuring the smooth and efficient running of HR operations across the full employee lifecycle – from recruitment and onboarding through to performance management, payroll, benefits, and offboarding.

Acting as the first point of contact for HR queries, you will maintain accurate records, ensure compliance with employment legislation, and support the timely processing of HR transactions across multiple regions. This position is ideal for someone with strong attention to detail, excellent communication skills, and a passion for creating a seamless employee experience.

Key Responsibilities

HR Administration

• Provide comprehensive administrative support to the HR team.
• Maintain accurate employee data in HR systems, including starters, leavers, contractual changes, and leave records.
• Manage electronic filing and archiving of HR documents, ensuring organisation and compliance.
• Oversee the HR inbox and calendar, responding to queries and directing as appropriate.
• Keep HR documentation and intranet content up to date.
• Act as the first point of contact for reference requests.
• Prepare monthly HR reports and metrics.
• Draft employment contracts, offer letters, and letters for employment changes.
• Support with SMCR/FCA/MRT file updates and checks.

Recruitment, Onboarding & Offboarding

• Coordinate the full new starter and leaver process, including benefits, payroll, and pension administration.
• Manage onboarding logistics: HR system entry, pre‑employment checks, IT setup, and induction coordination.
• Support recruitment activities by posting job adverts, reviewing CVs, and scheduling interviews.
• Serve as the first point of contact for onboarding and reference‑related queries.

Payroll & Benefits

• Support payroll reporting and updates across multiple regions.
• Manage benefits administration globally, liaising with brokers and responding to employee queries.
• Maintain deep knowledge of global benefit plans and policies.
• Collaborate regularly with HRBPs and Payroll Managers.

Projects & Compliance

• Assist with system updates for engagement surveys and performance reviews, troubleshooting employee issues.
• Support compliance processes, including SMCR checks and regulatory reference management.
• Partner with Compliance on regulated role requirements.

Knowledge, Skills & Experience

• Proven experience as an HR Administrator, Assistant, or similar role.
• Knowledge of employment law (desirable).
• Strong organisational and time management skills, with the ability to prioritise effectively.
• Excellent verbal and written communication.
• Discretion, confidentiality, and a proactive approach.
• Exceptional attention to detail and commitment to accuracy.
• High level of internal customer service orientation.
• Experience working with HRIS systems, including HiBob.

Who is taking care of the client and candidate applications for this position?

Bella Hughes – Principal Consultant

For this role C&C Search is acting as an employment agency.

About C&C Search

At C&C Search, diversity, equity and inclusion are at the core of who we are and how we operate. Our commitment to these values is unwavering – across all our work in recruitment, and in our training and development programmes. C&C Search fosters a culture of inclusion and belonging and has a deep commitment to being a part of creating a fairer society through partnering with clients who are also committed to a seat at the table for everybody. We work with companies that are committed to reflecting our communities, where people can bring their authentic selves to work. We know that having varied perspectives helps generate better ideas, better businesses and better societies. There is much to be done, but together we can achieve equality for all.

C&C Search is acting as an Employment Agency in relation to this vacancy.