Housing Support Administrator

Advantage Resourcing UK Ltd; Manchester; On-site; GBP 80,000 - 100,000; Full time

Job summary

A recruitment agency is hiring a Housing Support Administrator in Manchester. The role involves managing administrative tasks within a housing environment, including handling communications, compliance, and invoicing. Ideal candidates are detail-oriented and possess strong communication skills. This full-time position offers £13.18 per hour for 35 hours each week, starting February 2, 2026, with potential for role extension beyond 2 months.

Qualifications

• Previous administrative experience beneficial.
• Experience in a housing environment preferred but not essential.
• Ability to work independently and as part of a team.

Responsibilities

• Handle incoming phone calls and emails professionally.
• Upload certificates and raise work orders.
• Book contractor visits to site.
• Process and manage invoicing tasks accurately.
• Assist with various administrative duties.

Skills

Excellent verbal and written communication skills

Basic computer skills and MS Office

Strong organisational skills

Attention to detail

Customer service

Job description

Overview

Certain Advantage is hiring for a Housing Support Administrator, for our client in Eccles, starting on Monday 2 February 2026. This office-based role is essential in supporting daily administrative tasks and ensuring smooth communication and operations. Previous experience in housing is preferred but not essential.

Responsibilities

• Communication: Handle incoming phone calls and emails with professionalism and efficiency.
• Compliance: Uploading certificates and raising work orders
• Bookings: Booking in contractor visits to site
• Invoicing: Process and manage invoicing tasks accurately
• General Administrative Support: Assist with various other administrative duties as required to support the team.

Requirements

• Experience: Prior administrative experience is beneficial. Experience within a housing environment is preferred, but not essential.
• Skills: Excellent verbal and written communication skills. Proficient with basic computer skills and MS Office. Strong organisational skills and attention to detail. Ability to work independently and as part of a team.
• Passionate: Enjoy working as part of a team
• Customer service: Provide reliable service to customers
• Ownership: Working in a fast-paced environment and taking ownership of challenging situations

What We Offer

• £13.18 an hour working 9am-5pm Monday to Friday (35 hours per week)
• A full-time office-based role in a dynamic housing environment
• An opportunity to work on a key project with potential for extension beyond the 2 months