Housing Repairs Scheduler (Redruth) — Office Role

Build Recruitment Limited; Redruth; On-site; GBP 25,000 - 28,000; Full time

Job summary

A recruitment agency is seeking a Planner/Scheduler based in Redruth. The role involves arranging property repairs, handling customer inquiries, and maintaining records. Strong organizational skills and customer service experience are essential. The position offers a friendly office environment and full-time hours from Monday to Friday, with benefits including holiday pay and pension contributions.

Benefits

Friendly office environment

Parking available on site

Holiday pay

Pension contributions

Qualifications

• Previous experience in customer service is essential.
• Experience in property maintenance is beneficial.
• Excellent organizational skills are crucial.

Responsibilities

• Arrange visits for property repairs with tenants and trades.
• Make and take calls to resolve enquiries.
• Input information into Excel and internal systems.
• Review completed works with tenants over the phone.
• Handle enquiries and coordinate with other departments.

Skills

Customer service experience

Computer literate

Organizational skills

Education

Admin or Customer service qualification

Tools

Microsoft Office

Job description

A recruitment agency is seeking a Planner/Scheduler based in Redruth. The role involves arranging property repairs, handling customer inquiries, and maintaining records. Strong organizational skills and customer service experience are essential. The position offers a friendly office environment and full-time hours from Monday to Friday, with benefits including holiday pay and pension contributions.