Housekeeper, Malmaison

Malmaison Hotels; York and North Yorkshire; On-site; GBP 20,000 - 25,000; Full time

Job summary

A luxury hotel chain is looking for a dedicated Room Attendant to join their Housekeeping team. You will be responsible for cleaning guest bedrooms to high standards daily and must possess conversational English for guest interactions. While prior experience isn't required, a positive attitude is essential. Competitive rates and benefits include discounted room rates, fully funded apprenticeship programs, and various employee discounts. This is an excellent opportunity for someone looking to develop a career in hospitality.

Benefits

Heavily discounted Staff Room Rates

Fully funded Apprenticeship programs

Healthcare Cash Plans

Cycle to work scheme

Employee Assistance Programme

Referral schemes up to £1,500

Qualifications

• Positive attitude and desire to make a difference within the hotel.
• No previous experience required but a willingness to learn.
• Full training in the use of chemicals and equipment will be provided.

Responsibilities

• Ensure all guest bedrooms are cleaned daily.
• Interact positively with guests.
• Work predominantly set shifts, including weekends.

Skills

Conversational English

Attention to detail

Ability to work independently

Fitness level for physical tasks

Job description

Working as part of the Housekeeping team you will ensure all guest bedrooms within the hotel are cleaned on a daily basis. You will have an eye for detail and naturally high standards. Malmaison provides a range of luxury and boutique hotels in 15 landmark locations around the United Kingdom. Synonymous with style and hospitality, Malmaison offers exquisite accommodation with a relaxing atmosphere throughout our chain of hotels along with sumptuous food and wine in our trademark Chez Mal Brasseries. As a Room Attendant you will be interacting with our guests, so conversational English is essential as is the ability to work on your own for periods of time. You will be a vital cog in the Malmaison machine ensuring all bedrooms are clean and tidy for our guests.

Shift details: you will predominantly work set shifts, 5 days out of seven, starting at either 9 or 10 am. Some flexibility may be required during peak trading times. If desired earlier start times can be discussed at interview as can just weekend work. Being a Room Attendant is hard work and will require a level of fitness in order to complete this vital role. Full training in the use of chemicals and equipment will be provided. Experience in a similar role is not required but a positive attitude and desire to make a difference within the hotel is essential. We actively encourage internal development and progression and Malmaison is on target to have 100 new apprentices in the business by year end. Candidates for this position will be given the opportunity to enroll in our apprenticeship scheme after they have completed their probationary period.

Disability Confident. A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. In certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people. For more details please go to the relevant disability confidence resources.

Competitive Rates and benefits

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes that support you in developing your career.
• High Street Discounts on a range of high‑street shops, experiences, holidays and much, much more.
• Cycle to work scheme – save up to 40% on a wide range of bikes.
• Healthcare Cash Plans – dental, optical, medical and more available from £5 per month.
• Referral schemes that pay up to £1,500 for getting your mates jobs.
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities such as Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
• We work with Wagestream giving instant access to your pay as it’s earned. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’ve already earned, learn easy tips to manage your money better and save directly from your salary.
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.

Our Sustainability Goals

• 100% of our electricity is generated using renewable energy, with most of it coming from wind farms around the UK.
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council, which works on projects year-round.
• We have moved to a chemical‑free cleaning system in our bedrooms and public areas and an enzyme‑based eco‑friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.