Housekeeper

Cwm Taf Morgannwg University Health Board; Wales; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional health service provider in Wales is seeking a dedicated Housekeeper to ensure high standards of cleanliness and provide exceptional patient service. The ideal candidate will have previous cleaning experience, understanding of COSHH Guidelines, and literacy skills. Join a team committed to providing excellent care in a supportive and diverse environment. Apply now to be part of a workforce that values dedication and compassion.

Benefits

Generous leave

Leading pension

Access to ongoing learning and development

Qualifications

• Able to read and understand written instructions.
• Previous experience of cleaning duties.
• Experience of working within a hospital environment.

Responsibilities

• Maintain a high standard of environmental cleanliness.
• Carry out housekeeping and cleaning duties.
• Provide patient/customer service.

Skills

High standard of environmental cleanliness

Customer service skills

Knowledge of COSHH Guidelines

Education

Literacy and numerical comprehension skills

Welsh Language Speaking/Listening Skills at Level 3 or above

Job description

Cwm Taf Morgannwg University Health Board

Housekeeper

The closing date is 18 January 2026

To support the Facilities (Hotel Services) team in delivering housekeeping and linen room services to the National Standards for Cleanliness in NHS Wales, HIW standard 5 and organisational standards.

To assist in developing, maintaining and promoting the highest standards of service delivery and team working practices, supporting the Facilities Unit commitment to the EQMS framework and helping to maintain open, effective communication.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short‑listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see 'Welsh Language Guidance' in the documents right at the bottom.

Main duties of the job

• Maintaining a high standard of environmental cleanliness
• Carrying out housekeeping, cleaning and service associated semi‑skilled duties, e.g. curtain changes, removal and cleaning of fixtures and fittings, linen.
• Maintaining a safe working environment.
• Provide a Patient/Customer service
• The post holder is required to attend all relevant staff meetings and training sessions as required by the Housekeeping Manager/supervisors to maintain personal competency and comply with Health Board or legislative requirements.
• Work in accordance with housekeeping policy and procedures, occupational health and health and safety procedures.

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

• We listen, learn, and improve
• We treat everyone with respect
• We work together as one team

CTM employees enjoy benefits including a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team‑oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Job responsibilities

• Maintaining a high standard of environmental cleanliness
• Carrying out housekeeping, cleaning and service associated semi‑skilled duties, e.g. curtain changes, removal and cleaning of fixtures and fittings, linen.
• Maintaining a safe working environment.
• Provide a Patient/Customer service

Person Specification

Education/Qualifications / Training

• Able to demonstrate literacy, numerical and comprehension skills sufficient to be able to read and understand written instructions
• Knowledge of COSHH Guidelines.
• Welsh Language Speaking/Listening Skills at Level 3 or above

Experience

• Previous experience of cleaning duties.
• Experience of working within a hospital environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cwm Taf Morgannwg University Health Board