Duty Manager

Premier Inn; Welwyn Garden City; On-site; GBP 60,000 - 80,000; Full time

Job summary

A renowned hotel chain in Welwyn Garden City is seeking a Duty Manager to lead a team dedicated to providing a safe and welcoming environment for guests. This role emphasizes the importance of leadership experience, customer service, and organizational skills to ensure operational excellence. Applicants should be ready to engage with both staff and guests to deliver exceptional experiences and uphold the company's high standards. The position offers competitive pay and a structured path for career growth within the hospitality sector.

Benefits

Training and support

Whitbread Benefits Card

Pension and saving schemes

Various discounts on services

Qualifications

• Proven leadership skills in a retail or management role.
• Experience delivering outstanding customer experiences.
• Ability to inspire and motivate a team.

Responsibilities

• Lead a team ensuring a welcoming and safe hotel experience.
• Manage health & safety standards for guests and staff.
• Provide ongoing training and support to team members.

Skills

Leadership experience

Excellent communication

Organisational skills

Customer service

Job description

Duty Manager - Premier Inn

Come and be a Duty Manager at Premier Inn in Welwyn Garden City.

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

PAY RATE: Up to £13.36 per hour

CONTRACT TYPE: Fixed Term Contract – we don’t do zero hours contracts!

HOURS: 16 hours a week

LOCATION: Welwyn Garden City Premier Inn
Stanborough Road, Welwyn Garden City, Hertfordshire, AL8 6DQ

Why you’ll love it here:

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.

• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.

• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.

• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

Join our team at Welwyn Garden City as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.