Host - Carluccio's - St. Pancras

Carluccio's - Boparan Restaurant Group; City Of London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A renowned Italian restaurant chain is seeking a Front of House Team Member to provide exceptional service and create memorable dining experiences. This role involves managing guest reservations, delivering excellent service, collaborating with the kitchen staff, and maintaining a welcoming ambiance. Ideal candidates should have a passion for hospitality and great customer service skills. Flexible working opportunities are offered.

Benefits

50% off food for you and 5 friends

Exclusive discounts on various retailers

20% off at retail gift shop & deli

Access to advanced pay through Wage Stream

Refer-a-friend bonus scheme

Career development opportunities

Flexible working options

Qualifications

• Passionate about hospitality and customer service.
• Ability to effectively manage time and tasks.
• Experience in a similar role is a plus.

Responsibilities

• Greet and seat guests warmly.
• Take orders and ensure exceptional service.
• Maintain cleanliness and ambiance of the dining area.

Skills

Exceptional customer service

Team collaboration

Time management

Job description

Overview

Temporary Contract

Join the Heart of Hospitality as a Front of House Team Member at Carluccio’s!

About Us: At Carluccio’s, we don’t just serve food—we create memorable experiences with our authentic Italian cuisine and welcoming atmosphere. Our success is built on the passion and dedication of our team, and we’re looking for a vibrant Front of House Team Member to bring our dining experience to life.

The Role: As a Front of House Team Member at Carluccio’s, you’ll be the face of our restaurant, providing exceptional service to every guest who walks through our doors. Here’s what your day-to-day will look like:

• Greet and Seat: Welcome guests with a warm smile, manage reservations, and ensure every guest is comfortably seated and ready to enjoy their meal.
• Deliver Exceptional Service: Take orders, make recommendations, and ensure that every dish is served with a touch of Italian hospitality.
• Create Memorable Experiences: Engage with guests to make their visit special, whether they’re regulars or first-time visitors.
• Work as a Team: Collaborate with kitchen staff and fellow team members to ensure smooth service and a great guest experience.
• Handle Payments: Process payments efficiently and accurately, ensuring a seamless end to every guest\'s meal.
• Maintain Ambiance: Ensure the dining area is clean, tidy, and set up for success, creating a welcoming environment for all.

What’s in it for You?We’re not just offering a job; we’re offering a career full of excitement and growth:

• Feast on 50% Off your total bill for you and 5 friends across all our brands—because great food should be shared!
• Unlock Exclusive Discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
• Stock Up on Favourites: Enjoy 20% off at Carluccio’s retail gift shop & deli.
• Get Paid When You Need It with Wage Stream, offering access to advanced pay.
• Refer Friends and Earn with our bonus scheme.
• Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio.
• Work Your Way: Enjoy flexible working opportunities that suit your lifestyle.

This is your opportunity to shine in a role that’s as dynamic as you are. If you’re passionate about hospitality, have a flair for customer service, and want to be part of a team that values your contributions, join us at Carluccio’s as a Front of House Team Member. Become part of our family and help us create unforgettable dining experiences every day!

Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment. At BRG, we live by our core values:

• Honest– Acting with integrity in everything we do.
• Hardworking– Giving our best, every day.
• Hungry– Always striving for growth and excellence.
• Heart– Caring deeply about our people, our guests, and our communities.

Carluccio's in St Pancras offers a relaxed, authentic Italian dining experience with a menu featuring classic dishes made from fresh, quality ingredients.