HGV Maintenance Controller

TIP Trailer Services; Coalville; On-site; GBP 33,000; Full time

Job summary

A leading trailer service provider in Coalville is seeking an experienced HGV Maintenance Controller. This role involves reviewing maintenance costs, liaising with vendors, and ensuring world-class customer service. Ideal candidates should have a strong technical background in HGV or truck positions and excellent communication skills. The company offers a competitive salary of £33,000 with an attractive benefits package, including extensive holiday, healthcare, and pension plans.

Benefits

25 days annual leave plus 8 bank holidays

£1,000 Referral Scheme

Private Healthcare

Solid company pension and life assurance

Seasonal Rewards & Recognition

Qualifications

• Time served experience in a HGV, truck, tanker position with strong technical/engineering aptitude.
• Good customer care and communication skills are essential.
• Computer literacy and administrative skills are required.
• Teamwork capabilities are a must.

Responsibilities

• Review maintenance repair cost estimates and authorize purchase orders.
• Support maintenance issues with customers and vendors.
• Liaise with OEM technical services for fault diagnosis.
• Assist with managing 3rd party work.
• Support parts sourcing and procurement.
• Analyze warranty situations and maintenance trends.
• Provide world class customer service.
• Conduct customer and vendor visits as necessary.

Skills

Experience in HGV, truck, or tanker position

Good customer care and communication skills

Computer literate with sound administrative skills

Ability to work as part of a team

Job description

HGV Maintenance Controller

Location: Ellistown
Employment Type: Full-Time, Permanent
Working Hours: Monday to Friday
Salary: £33,000 per annum

Why Join Us?

At TIP, we’re proud to be a Great Place to Work Certified company and a true market leader in providing transportation and logistics solutions across Europe.

We offer one of the most attractive benefits packages in the industry, and here’s what sets us apart:

• Unbeatable Holiday Package: Enjoy 25 days of annual leave plus 8 bank holidays, giving you 33 days off. Want even more time to relax or plan adventures? You can buy up to 4 additional days, totalling an incredible 37 days of holiday per year!
• £1,000 Referral Scheme: Know a top-notch technician who’d thrive here? Refer them and earn £1,000!
• Private Healthcare for You & Your Loved Ones: We invest in your health and well-being. Our private healthcare plan, a rare benefit in the industry, can be extended to cover your immediate family. We look after you and the ones you care about most.
• Pension & Financial Security: We provide a solid company pension, life assurance at 3x your salary, and Group Income Protection (GIP) for long-term peace of mind.
• Seasonal Rewards & Recognition: Celebrate the festive season with high street Christmas vouchers because we appreciate all you do.

What You'll Be Doing

• Diligently review maintenance repair cost estimates, raise and authorize purchase orders to external vendors
• Support with maintenance issues involving both customers and vendors.
• Liaise with OEM technical services departments and support with in-depth fault diagnosis.
• Assist with arranging and managing 3rd party work in TIP premises and externally.
• Assist with parts sourcing, procurement and ordering
• Analyse and identify any warranty situations and review data for fleet maintenance trends
• Support Ellistown Tankers workshop and Tankers MSUs with any technical / maintenance matters.
• Provide world class customer service in line with TIP Group company values
• Customer & vendor visits when required.

Whilst the above outlines the main duties of the post the list is not exhaustive, and duties may need to change in the light of future developments or from time to time as directed by your supervisor or manager.

Who We’re Looking For

• Time served experience in a HGV, truck, tanker (ideally waste tanker) position, with a strong technical / engineering aptitude
• Good customer care and communication skills
• Computer literate with sound administrative skills
• Ability to work as part of a team.

Take the next step in your career and become part of our exceptional team, where your hard work is rewarded, and your well-being is prioritized. Experience first-hand why TIP is a market leader and why we’re Great Place to Work Certified! Apply today!

We’ve Successfully Hired from These Backgrounds

HGV Technicians, Plant Technicians, Army Engineers, Mechanical Fitters, Heavy Vehicle Mechanics, Maintenance Engineers, Heavy Equipment Fitters, Diesel Mechanics, Plant Maintenance Technicians, Transport Manager, Operations Manager, Plant Engineers, and Equipment Repair Technicians.

We believe diversity drives innovation. The variety of nationalities, cultures, religions and ethnic backgrounds enrich our workforce by bringing together new ideas, innovations and thinking styles that lead to business success. Integrity, honesty and ethical behavior are at the core of our business. When we have a vacancy, we welcome everyone who has the potential, skills, commitment and honest way of working into our TIP family.