Healthcare Assistant

Karel Kindermans; Nottingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare service provider in Nottingham is looking for an experienced Healthcare Assistant. The role involves patient assessments, working under clinician supervision, and ensuring high patient care standards. Suitable candidates should have essential GCSE qualifications and at least two years of relevant experience. This position offers flexible working options, competitive pay, and various benefits including NHS pension and professional development.

Benefits

25 days of holiday entitlement + bank holidays

NHS Pension

Flexible working options

Employee Assistance Programme

Free refreshments

Eye Care Vouchers

Qualifications

• Minimum of two years experience as a Healthcare Assistant in a clinical setting with Primary Care or Urgent Care experience.

Responsibilities

• Provide clinical support as part of the multidisciplinary team.
• Record and monitor baseline observations.
• Act as first point of contact with patients.
• Recognise and report changes in patient observations.

Skills

Patient safety assessment

Basic vital observations

Communication skills

Teamwork

Education

GCSE grade A to C in English and Maths

NVQ Level 3 in Health and Social Care or equivalent

Job description

Job Summary

NEMS have an exciting opportunity for an experienced Healthcare Assistant to join our team. The Healthcare Assistant performs the first assessment for walk-in patients and is responsible (with support) for assessing patient safety to wait. The role requires completion of an extended competency, including red flag analysis and escalation requirements.

Responsibilities

• Work as part of the multidisciplinary team to provide clinical support and assist other team members to ensure a high standard of patient care.
• Work under the supervision of a clinician and in accordance with practice guidelines and protocols.
• Perform basic vital observations and undertake basic housekeeping duties as directed by the clinician in charge.
• Be flexible with shift patterns and service needs, which may involve working in different areas or cross-site working.
• Record and monitor baseline observations (temperature, pulse, respiration, blood oxygen saturations, blood pressure, weight, urinalysis, blood glucose, peak flow, ECG recording, venepuncture).
• Act as first point of contact with patients and/or their carer, maintaining oversight of the waiting room.
• Liaise with clinicians on prioritisation of patients using appropriate early warning scores (e.g., PEWS, NEWS2) and escalate concerns to a registered healthcare professional when needed.
• Recognise changes in patient observations/condition and report them to the nurse in charge or appropriate clinician.
• Assist with patient treatment including dressings, chaperone, and assistance during medical emergencies.
• Feedback, report and escalate patient condition and welfare, including safeguarding, to the appropriate clinician.

About Us

NEMS CBS is a not-for-profit organisation delivering integrated urgent care and urgent primary care services to over 1 million patients. We invest in our people with a programme of learning and development, successfully developing Urgent Care Practitioners and Advanced Clinical Practitioners. We operate three main services: (1) Integrated Urgent Care across Nottinghamshire; (2) Urgent Primary Care within the A&E Department at QMC; (3) A 24-hour walk-in urgent primary care service adjacent to Kings Mill Hospital A&E, Mansfield.

Core Benefits

• 25 days of holiday entitlement + bank holidays (pro rata)
• NHS Pension
• Compassionate Leave
• Access ongoing continuous professional development
• Regular clinical supervision
• Flexible working options
• Employee Assistance Programme
• Opportunity to participate in service development and improvement
• Free refreshments
• Eye Care Vouchers

Details

Date posted: 08 September 2025

Pay scheme: Salary £14.15 to £14.70 per hour plus unsocial enhancements

Contract: Permanent

Working pattern: Full-time, Part-time, Flexible working

Location: Nottingham University Hospital, Derby Road, Nottingham, NG7 2UH

Job Description / Person Specification

Qualifications

• Essential: GCSE grade A to C in English and Maths
• Desirable: NVQ Level 3 in Health and Social Care or equivalent

Experience

• Essential: Minimum of two years experience as a Healthcare Assistant in a clinical setting with Primary Care or Urgent Care experience.

Disclosure

This post is subject to the Rehabilitation of Offenders Act 1974 and includes a requirement to submit to the Disclosure and Barring Service check.

Employer

NEMS Community Benefit Services Ltd, Nottingham University Hospital, Derby Road, Nottingham, NG7 2UH