Head Waiter / Waitress

TCAP; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A Middle Eastern restaurant in central London is seeking a Head Waiter to enhance customer service and support daily operations. The ideal candidate is passionate about creating excellent dining experiences and is eager to learn. This role offers the opportunity to progress to an Assistant Manager position after probation based on performance. Competitive pay starting at £16 per hour and tips included.

Benefits

Tips

Qualifications

• Experience in a similar role is required.
• Fluent English is needed for communication.

Responsibilities

• Support high-quality customer service and maintain dining room standards.
• Collaborate with staff and assist in daily operations.
• Work closely with the owner and contribute to team culture.

Skills

Customer service

Team collaboration

Quick learning

Job description

Overview

Head Waiter needed for a Middle Eastern restaurant in central London. The ideal candidate would have a deep passion for customer service and an eye for detail. A quick learner, a team player and someone with a strong desire to grow. The position will grow into an Assistant Manager position after probation if things go well. You will be closely working with the owner (a nice person who really looks after his staff). The restaurant operates 7 days a week from 11am to 11pm. There is some flexibility in terms of hours, but you will be expected to work at least 45 hours a week with a mixture of openings and closings. Pay is starting at £16 per hour. Sponsorship visa is not available.

About TCAP: Fine dining British

Responsibilities

• Support high-quality customer service and maintain dining room standards in a fast-paced environment.
• Collaborate with staff and assist in daily operations; act as a point of contact for guests when needed.
• Work closely with the owner; contribute to a positive team culture and guest experience.
• Support progression toward an Assistant Manager role after probation, if performance criteria are met.

Qualifications

• Experience: Required
• Languages: English – Advanced
• Employment: Full-time
• Salary: Up to £16 hourly
• Benefits: Tips
• Starting time: Immediate start